Gastnutzer
2. März 2025
I chose this hotel for its stunning beachfront location and beautiful infinity pool, perfect for unwinding and watching the sunset. While I hadn't stayed here before, I had enjoyed drinks and snacks at the bar on previous visits and had high expectations based on the service and quality I'd experienced in those areas. Our arrival was promising—greeted warmly with a cold drink and assistance with our luggage. However, things took a turn when we were shown to our rooms. The allocated rooms were at the back of the hotel, accessed via a steep, uneven staircase with patched-up decking that didn’t feel particularly safe. By the last day, one of the pieces had even come loose. The room itself was initially presentable but felt worn. Exposed wiring in the light fittings, paint splatters on the bathroom furniture, and a toilet that looked less than pristine gave the impression of a lack of attention to detail. That said, the bed was large and comfortable, the air conditioning worked well, and the room was cleaned daily. The security box was old but functional, and while the fridge was cold, it was stocked with drinks but no price list, so we didn’t use it. Outside, there were a couple of chairs, but they were poorly painted and added to the overall impression of a hotel in need of some TLC. Breakfast was enjoyable, and I had no complaints about the food itself. However, service throughout our stay was disappointing. Staff seemed disengaged, often more focused on chatting among themselves than on attending to guests, making it difficult to get their attention. In contrast, we dined at a nearby hotel a few hundred meters away, and the difference in service was night and day—highlighting what this hotel is missing. A particular concern was an exposed electric wire inside the swimming pool, which raised serious safety questions. Overall, it was a bit of a letdown. The hotel has potential, and with better management and staff training, it could be a great place. However, as it stands, much better quality can be found at other hotels along the beach at a similar price point.
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