Gastnutzer
11. August 2023
This hotel is NOT as advertised (own and 3rd party websites). The following services were promised but not provided: western buffet breakfast, pool-side restaurant and bar, rooftop terrace, room service, TV (not even free-to-air), cable / satellite channels, ironing facilities, Blu-ray / DVD player / CD player. My room also had several maintenance issues, including a leaking sink and dripping air conditioner (causing a dangerously slippery floor). The owner chose not to respond to my e-mail explaining my concerns or accept my offer to meet and discuss these. She needs to urgently amend her advertising or honour her promises to customers, who deserve better, irrespective of price. There are many better alternatives in Seminyak.
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