Ramada by Wyndham Bali Sunset Road Kuta Bewertungen

PLEASE REFUND MY MONEY - MY STAY WAS HORRIBLE! When last your product Manager site this hotel and check the condition? The check in process was slow - I don’t blame the staff infact the staff was super nice. Ayu especially super nice. She was heavily pregnant but still very helpful. However there are no other staff but there are like 7 trainees Who is not well trained! The room was not ready at 3 pm! I was terribly tired because of the flight but Because I feel sad looking at the situation of front office - and I comeback later after 9 pm When I arrived to the hotel by 9 pm, the duty person was asking my name twice while I told him I have checked in but the room was not ready and point to my bags which was left behind the counter - extremely confused what happened here! When I reach the room, it was terrible No specific view except of a a balcony which is facing a wall while wall! (Check photo) No other toiletries as what the confirmation letter said, except for soap toothbrush the rest is nothing more (Check photo) The bottom cabinet was rotten and open (Check photo) The hairdryer was not in the room (Check photo) The body wash and shampoo area was discolored and rusty (Check photo) The mirror was smudged (Check photo) Good tray was not cleared for hours and got smelly (Check photo) To get a late checkout was hard enough the guy asked to call again at 9 am the next morning! I am so DISAPPOINTED with my stay and I demanded my stay to be refunded!

My first time experience in this hotel , the good things is the location .. but for the room dunno why so damp.. and u can hear ur neighbor noise 😬..

Nice property with budget range Good location good staff Good service

Very nice stay  Good value of money

Ok for a day lay over, nothing to write home about

Bali is the heaven in indonesia, you can enjoy here and also the sa

Everything was good, staff is welcome and awesome

hotel sebenernya bagus dan besar pelayanan ya cepat tetapi kamar kurang di pelihara

設施：很老舊，根本不值這個價格，水池都是醜的 衞生：一般 環境：除了頂樓，沒什麼拿得出手的 服務：讓我們等了一小時，催了好幾次，並且業不幫忙拿行李，有水也不主動提供。退房的時候讓等了20min，非常差勁的體驗。

總體一般般吧，毛巾充滿了消毒的味道……

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Our stay at Wyndham by Ramada Sunset Kuta was truly special, but what made it unforgettable was the incredible warmth and hospitality of the staff. From the moment we arrived, we felt so welcomed, and the entire experience was made even more wonderful thanks to Lakshmi, Dedi, Dennis, Christian, and Yuda. They went out of their way to surprise us with a beautiful birthday celebration, complete with a delicious cake, heartfelt wishes, and the kind of personal touch that makes a place feel like home. It wasn’t just about the celebration—it was the way they made us feel genuinely cared for. Their smiles, their attention to detail, and the effort they put in meant so much to us. Beyond that, the hotel itself was fantastic—comfortable rooms, great amenities, and a perfect location for exploring Kuta. But honestly, it was the people who made our stay truly memorable. Thank you, Lakshmi, Dedi, Dennis, Christian, and Yuda, for making our time so special! We’ll always cherish these memories and can’t wait to visit again.

We had an amazing stay at Ramada by Wyndham Bali, and a large part of that was thanks to Ayu, the Front Office Manager. She went above and beyond to ensure our comfort. When there was an issue with our room, she proactively changed it without us even having to ask—an incredible display of professionalism and care. The food, atmosphere, and overall service at Ramada were excellent, making our two-day stay truly enjoyable. Ayu’s hospitality stood out and made our experience even more memorable. We can’t thank her enough for her kindness and efficiency. Highly recommended!

Staff was very amiable and was immediately available for any assistance ( tourist friendly . Being a tourist , reception helpdesk was available for all conversations with the local people / drivers . The hotel is located at very good Location , easily accessible for nearby markets / streets / restaurants