Hotels mit Balkon in Sevier County

The facilities were beautiful and amazing. Room was very nice, bed very comfortable. The food was delicious and the ambience on the top floor was very nice with fire pits to sit and relax by. The only reason I didn’t give a full 5 star rating was because of housekeeping. They came in the first day and restocked our bath linens. After that, for the next four days, we never saw them. Ran out of bath linens, coffee and toilet paper. Had to go to front desk to ask for these necessities. One person on our floor put a huge pile of dirty linens outside their door. Another put their overflowing trash cans outside their door. Our cans were overflowing as well. I would definitely stay here again but I would make sure to request housekeeping daily. Not to clean or change sheets. I never expected that. But to leave clean bath linens and check trash cans and toilet paper.

Das Hotelzimmer war schön umgerüstet, sauber und nett. Gute Matratzen. Stühle im Zimmer war wertlos, Rücken geschleudert Weg zurück zu weit zurück zu sitzen in es (wer einen Stühle wie das gleiche macht). Hatte Blutfarben auf einer meiner Pilze. Gesamt ziemlich gut Aufenthalt. Der Aufzug war jedoch in den Details sehr schmutzig. Der Boden war sauber, aber die Kanten waren schmutzig und dünn. Glas war absolut schmutzig. Das ganze Hotel musste malen und draußen aufgesprüht werden. Kleine Gärten waren schön. Das ”free” Frühstück sollte klarer sein, dass nur in Pancakes enthalten. Sie müssen $6 mehr pro Person zahlen, um volles Frühstücksangebot zu erhalten. Wäre wahrscheinlich nächstes Mal ein anderer Ort reservieren.

We stayed here for 3 nights as a family. The hotel has a lot of facilities to keep kids happy and engaged. Indoor waterpark was good with quite a few slides. Thanksgiving decoration was beautiful. They also did a lot of activities right from 8:30 am until 9:45 pm to entertain the families and kids, and that was really nice of them. Rooms were OK, it didn't have a microwave. They have a breakfast place, ice cream shop, flavored pop corn and sweets/candy shop, and a pizzeria. The breakfast place had ”A la carte” option, no buffet. Overall, it's a very nice place for families with kids. The kids will never feel bored even if they have to spend a whole day in the hotel. And location is perfect.

The housekeeping staff was very helpful. The room was clean and spacious. We were in the building across the river. Member of party was not able to walk to breakfast area and the parking area was severely lacking enough spaces (not to mention hard to maneuver in). So we were never able to take advantage of the complimentary breakfast. The parking area for the room itself was small. There were cars having to park wherever they could. The kids really enjoyed the geese and ducks and other critters we saw in the area. By being on the first floor, we were able to enjoy the animals up close. And we enjoyed being next to the river. It was very peaceful.

This place had SO much potential, but little by little, it proved to be a hotel I cannot recommend in good conscience. I booked a ‘Honeymoon Suite’ for my wife and I, from the date of January 21st to January 25th. The receptionist that checked us in was friendly, but was facing the dilemma of deciding which room to put my wife and me in, because a water line had burst the previous night, causing the cold water to shut off completely for the first couple days of our stay. The receptionist (at the time of my check-in), was likely also a/the manager, and she offered to switch our room out for another. I declined, however, due to the fact that none of the available, vacant rooms had jetted jacuzzi tubs in them, and the jetted tub was one of the biggest features which drew me into booking the room. We ended up staying in the original room (with the temporarily broken water line), and the manager told me it would be no issue to appropriately partially refund our money, or compensate us for the many issues we experienced, monetarily.

Вежливый персонал, хорошая локация, комната а хорошем состоянии. Жаль, что сауна не обмотала.

Absolutes Preis-Leistungs-Verhältnis, die Umgebung ist sehr gut, die Lage ist auch sehr gut, man kann in fünf Minuten zur Hauptstraße laufen, die Serviceeinstellung ist gut, aber es gibt keine anderen Einrichtungen.

I have stayed here at least 8 times in total. I've always felt appreciated and valued. The last two stays not at all like previous stays. The guy was rude. This time the lady put me in an undesirable room in a corner with no view of the river. I choose here to sit out on the back to enjoy it. This relaxes me after the long drive of 700+ miles. A hot shower and listening to the quiet natural surroundings. This time after putting my luggage in side I took the cart back. Open the door and saw nothing but bushes and to my left cars from other businesses I went back requested one of my other previous ones as the windows were open and they were vacant. She flat out said no. I cant help it. That's your room Period. Walked away. Then the guest above and their noise , running in and out screaming. Next the racoon knocked all night. No sleeping. Just asked as I went outside they laughed at me and got louder. Horrible. As schools r letting out. Probably be worse. So I'll probably choose different until they return to their earlier behavior

The hotel is in a great location and that’s the best thing I can say. The breakfast if they have a lot of people coming is good with biscuits and gravy and scrambled eggs but if there’s not many people booked, it’s just scrambled eggs and half cooked sausage. The one thing if you have a pet, they’re gonna stick you in one of the old rooms that the floor hasn’t been mopped in ages. They made dust mop it, but if you drop some water and wipe it up, the rag is black and the bed was very uncomfortable. Young man at the desk was very nice and he actually helped me a lot and he said they did have a lot of new mattresses, but unfortunately our room wasn’t one of them.

Das Hotel war älter, aber sauber. Bequem für Gatlinburg, und der Smoky Mountain Parkway. Das Zimmer hatte alles, was Sie brauchen, Mini-Kühlschrank, kleine Kaffeemaschine, Haartrockner. Aufzug zum zweiten und dritten Stock. Aber es war nicht bequem an beiden Enden der großen Außeneingänge. Die Betten waren bequem. Das Zimmer hatte einen Flachbild-TV, aber die Fernbedienungen funktionierten nicht. Wir wollten den Vordertisch anrufen, aber das Telefon funktionierte auch nicht. Als wir zum Vordertafel gingen, um ihnen zu sagen, sagten sie, sie wussten nicht, dass die Zimmer Telefone hatten. Sie gab uns eine neue Fernseher, die auch nicht funktionierte. Es gab nur 1 Waschbecken und Handtücher im Zimmer, aber sie gab uns mehr, als wir zum Vordertafel gingen. Die Klimaanlage funktionierte gut. Der Pool war offen, aber nicht wie angekündigt erhitzt.