The Forest Lodge at Camp John Hay

We are regular guests of this hotel. Only comment was, some room ammenities need improvements, like facial tissues, kitchenette utensils and complimentary tea/coffee bar.

Cleaning service can further improve: replace towels, clean the floor. The rest is average.

No aircon so it can get hot specially in the afternoon. Maybe it is okay in colder months but for summer and the month of june it was quite hot in the afternoon as there was no aircon and there was no breeze coming in. We were transferred to another room facing the room and somehow it was better as the breeze was coming in. The bathroom smelled bad though

Everything is good however airconditioning is not available in the room. When you open the window to let some air in, there are loud voices from other guests and insects entered the room.

check in takes long time for the room to be available

Whenever we go to Baguio, we always stay at Forest Lodge. Why do we keep coming back? Because they will always make you feel at home. Sometimes unexpected situations come up and that’s the time you will actually witness what cuts this hotel above the rest. I was recently diagnosed with asthma and since I wasn’t aware of all my triggers, I didn’t know that the fumes and the delicious smell from the kitchen would worsen my condition. Our rooms were close to the kitchen and I kept coughing so hard that my husband called the nurse. The manager (Neil Dominic), the nurse and the bellboy came to my rescue. They transferred us to a different floor in just a few minutes. The nurse checked my oxygen and even bought me my prescribed meds from the drugstore to make me feel better. After that, I was getting well already and yet, the manager and the nurse kept checking on us. They also told us that there is a standby shuttle ready to take us to the nearest hospital anytime. They delivered service beyond my expectations in such a short time. Our whole family feels we are really safe and well-taken cared of whenever we are there. Because of this, I will always call Forest Lodge my home in Baguio. Thank you so much for taking care of us during our stay there this Jan 2024. We look forward to seeing you soon.