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Verifizierte Bewertungen
Lage6.9
Ausstattung7.1
Service7.1
Sauberkeit7.6
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😈quanliyouxi😈
Premiumzimmer mit Kingsize-Bett
Aufenthalt im Nov. 2023
Geschäftsreisender
35 Bewertungen
2.0/10
Bewertung vom 13. Dez. 2023
Ich habe dieses Müllhotel gesehen und man sollte es nie bereuen, wenn man dort übernachtet. Es gibt nicht genug heißes Wasser im Zimmer, das Frühstück ist Müll und das Preis-/Leistungsverhältnis ist sehr niedrig. Es gibt keinen Raum, in dem der Haartrockner für mehr als 1.000 Yuan pro Nacht verkauft wird, in China sogar für weniger als 300 Yuan.
Original anzeigenÜbersetzt mit Google
Hooon
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im Sept. 2023
Paar
17 Bewertungen
5.5/10
Bewertung vom 14. Dez. 2023
Es ist nicht schlecht, aber es gibt viele bessere Unterkünfte in der Nähe, daher empfehle ich, zuerst nach anderen Hotels zu suchen, bevor man sich entscheidet. Aufgrund der Beschaffenheit der Gegend empfehlen wir, wenn möglich, ein Auto zu mieten.
Original anzeigenÜbersetzt mit Google
Antwort der Unterkunft: Greetings from The Plaza Garden Hotel and Residences! We appreciate you taking the time to share with us your experience. We regret that your most recent visit did not live up to your expectations. As we work to fulfill the needs of our guests, we will keep your feedback in mind. We appreciate you visiting us and for taking the time to leave a review about our hotel.
Gastnutzer
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im Jan. 2026
Paar
1 Bewertungen
3.5/10
Bewertung vom 1. März 2026
It has been more than 2 weeks and they haven‘t reach out to me regarding our request to review the cctv in the lobby because of my missing gold bracelet. The receptionist assigned on Morning shifts are also not friendly. This is the only hotel na may masusungit na receptionist. Wala ka pa ni rerequest nakataas na agad kilay. The room is clean and spacious. The only flaw is the entrance and the receptionists.
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Gastnutzer
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Nov. 2025
Familie
2 Bewertungen
7.0/10
Bewertung vom 29. Dez. 2025
Th entrance is a bit of a hassle as the hotel is under renovation. Entrance is through the parking and if you dont have transport you’ll have to climb the stairs.
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Gastnutzer
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im Nov. 2025
Familie
1 Bewertungen
2.0/10
Bewertung vom 10. Jan. 2026
Very Disappointing Stay – Not Worthy of a Presidential Suite
We booked a 3-night stay in a Presidential Suite on the 8th floor, with an adjacent Deluxe room on our last night to accommodate my mother and sister. The booking was made online, and to avoid any issues, my sister and best friend personally went to the hotel to confirm our requests. The hotel manager confirmed that everything was noted and approved.
We also informed the hotel hours before our arrival, yet received no response.
After a long flight and exhausting travel, we arrived at the hotel only to be informed that we were being placed on the 6th floor instead of the confirmed 8th floor. The front desk initially said someone else was staying on the 8th floor. When I questioned why this change was never communicated, the manager later claimed the 8th-floor room had mold issues, which directly contradicted what the front desk told us.
Although frustrated, we accepted the 6th-floor room due to exhaustion. Upon entering, the room was not prepared at all—staff were still moving tables and chairs. We were too tired to complain immediately and went straight to bed.
The room condition was unacceptable:
1. Bathroom was very dirty
2. Bathtub was disgusting
3. Shower pressure was extremely weak
4. Only 2 towels provided instead of 4
5. Only 2 thin single-person blankets instead of 4
6. No safety vault
7. No trash bin
8. Cabinet doors were not functioning
The next morning, we reported all these issues to the front desk before leaving for an appointment. When we returned, we were told none of our requests were addressed because no one was in the room, which made no sense since we had already reported everything.
The situation worsened when my mother and sister arrived. They were informed that they could not stay in the adjacent room as confirmed, because it was allegedly booked, and the hotel was fully booked—so they were placed on the 3rd floor instead. This was the final straw.
I professionally expressed my disappointment at the reception. The manager said they could not honor our original request, and the only option was for us to pack everything and move to the 7th floor, where my mother and sister would be placed in another room on the same floor. With no alternatives, we agreed.
Unfortunately, the new rooms were just as bad:
Still no safety vault
1. Rooms were dirty
2.?Bathtub was clogged
3. No towels
4. No telephone in the room
When we raised this concern, we were told to install Viber instead to contact the front desk. Since we didn’t have local numbers, this was not a practical solution.
Additional disappointments:
1. Breakfast was very basic and underwhelming
2. Due to a broken foot, we requested a shuttle, we were told the hotel had a shuttle service, but when we asked to use it, we were told it was unavailable and advised to just take a taxi instead
We have stayed in Presidential Suites in many other hotels, and none came close to this level of disappointment. This hotel does not meet the standards of a Presidential Suite, nor basic hospitality expectations.
Overall, this stay was a huge disappointment, poorly managed, and not worth the price. I would not recommend this hotel.
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Jessica Morareng Burnside
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im Feb. 2025
Paar
9 Bewertungen
10/10
Hervorragend
Bewertung vom 31. März 2025
The hotel is great,clean ,near to the center,the staffs are good,the food is good and easy to obtain transportation.
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Antwort der Unterkunft: Thank you for your wonderful feedback! We’re thrilled to hear that you enjoyed your stay with us—from our convenient location and cleanliness to the quality of our food and the friendliness of our staff. Providing a comfortable and hassle-free experience for our guests is our top priority, and your kind words truly motivate us to keep up the good work.We’re especially glad that you found transportation easily accessible and that our team made a positive impression. It would be our pleasure to welcome you back for another great stay in the future!Warm regards,The Plaza Garden Hotel and Residences
Glaiza nicole
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im Nov. 2025
Familie
2 Bewertungen
10/10
Hervorragend
Bewertung vom 20. Jan. 2026
The hotel is so cozy and clean , all the staff are very accomodating
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rjm30
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im Okt. 2024
Paar
2 Bewertungen
10/10
Hervorragend
Bewertung vom 3. Dez. 2024
The hotel room is spacious. The bathroom is clean. The bed and linens aee clean and crisp... we booked at deluxe queen only with ceiling fan, but it feels like your inside an airconditioned room.. staffs are friendly amd couteous. They serve buffet breakfast if guests are 30p ax and above only.. though only few choices of foods at the buffet, we were still feel staisfied... definitely, we will book again..
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Gastnutzer
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im Okt. 2024
Alleinreisender
1 Bewertungen
9.0/10
Großartig
Bewertung vom 1. Dez. 2024
⭐️⭐️⭐️⭐️⭐️
Clean Hotel, Room smells good, Easy to check in/out, Staffs were kind and welcoming. Wi-fi connection is good.
⭐️⭐️⭐️
Breakfast Buffet Masarap yung food pero konti lng ung selection pag ngkataon puro pa pork/ beef sana may veggies and seafoods din. And sana include n lng din yung egg wag na on the spot n lulutuin ksi humahaba ang pila
⭐️⭐️
Best location ito if may sarili kang car😊
Yun nga lng malayo sa mismong town. Wala msyadong Taxi kaya no choice magpapabook k tlga ng GRAB (200+ ang taxi fare pag grab pero pag regular nsa 100 or less) One thing nakakahilo yung paakyat s main lobby ng hotel, spiral ramp ksi tpos ang tarik pag di sanay un mgdrive mhhirapn tlga ska sana may nag aassist dun sa pag akyat at pagbaba ng sasakyan pra di nagkakasalubungan at maiwasan yung disgrasya.
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MPPMERCI
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Nov. 2025
Reise mit Freunden
4 Bewertungen
7.5/10
Bewertung vom 12. Jan. 2026
Good experience and the stuff are nice!
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Gastnutzer
Premiumzimmer mit Kingsize-Bett
Aufenthalt im März 2025
Familie
3 Bewertungen
9.5/10
Wunderbar
Bewertung vom 19. Apr. 2025
The hotel was freshly clean and the staff are friendly attend to us attentively but only the entrance going to the hotel still under construction and it was 4 level high for the lobby.
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Antwort der Unterkunft: Dear Valued Guest,Thank you for taking the time to share your feedback with us. We’re delighted to hear that you found our hotel freshly clean and our staff friendly and attentive—it’s our priority to ensure a comfortable and welcoming stay for all our guests.We sincerely apologize for the inconvenience caused by the ongoing construction at the entrance. We are working diligently to complete these improvements as quickly as possible to enhance the overall guest experience. Your patience and understanding during this time are greatly appreciated.We hope to have the opportunity to welcome you back soon, offering you an even more seamless and enjoyable stay. Please don’t hesitate to reach out if we can assist with anything in the future.Warm regards,The Plaza Garden Hotel and Residences
MA CRISTINA B PEREZ
Deluxe Zimmer mit Queensize-Bett
Aufenthalt im Dez. 2024
Paar
14 Bewertungen
8.0/10
Sehr gut
Bewertung vom 20. Feb. 2025
Very new hotel just near the city and Marcos Highway. Rooms are spacious, service is okey, food is acceptable. You need to prepare cash for deposit or leave your govt id with them while staying. No slippers provided though its so coldddd when we visited. Water os not automatically being replaced the following day. A beautiful hotel but needs improvement on food quality and service.
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Antwort der Unterkunft: Dear Valued Guest,Thank you for taking the time to share your detailed feedback about your recent stay with us. We’re delighted to hear that you found our hotel conveniently located, spacious, and visually appealing. It’s also great to know that you had an overall acceptable experience with our service and food.At the same time, we appreciate your constructive comments about the areas where we can improve, such as food quality, service refinement, and amenities like slippers and daily water replenishment. Please know that your feedback has been shared with our team, and we’re actively working on these aspects to enhance our guests’ experience.Regarding the deposit policy, we apologize for any inconvenience and will review our communication to ensure future guests are well-informed in advance.We truly value your input and hope to have the opportunity to welcome you back for an even better stay in the future. Please don’t hesitate to reach out if there’s anything specific we can improve for your next visit.Warm regards,The Plaza Garden Hotel and Residences
Gray Li
Deluxe Zimmer mit zwei Einzelbetten
Aufenthalt im Sept. 2024
Familie
65 Bewertungen
9.0/10
Großartig
Bewertung vom 10. Okt. 2024
We stayed for a night only. The front desk staff were very friendly and polite. The duty managers were also very dedicated, and took initiatives to help whenever we needed anything. Appreciated the effort that they made for everything.