Premier Inn Bagshot

This was booked as a 4 night business trip for two of us. Rooms were comfortable and clean if a little tired. Staff were friendly and accommodating. No faults with the hotel itself but the Beefeater attached to the hotel where we ate breakfast and evening meals was another matter. The cooked breakfasts were cold and when this was pointed out, staff were't particularly interested. Restaurant managers were informed on two occasions, but we were told, 'Sorry, that doesn't normally happen'. No offers to replace the food or even heat it up. One morning, poached eggs arrived swimming in water on the plate. They were sent back with the server who returned the same eggs which were obviously stone cold at this point. Evening meals were also served up warm rather than hot and the quality left a lot to be desired. We left some food uneaten on a few occasions. Beefeater need a kick up the backside otherwise Premier Inn will be losing business. When you're staying in a hotel for business reasons, you basically just want a comfy bed and decent food - thanks to Beefeater letting the side down, Premier Inn only managed 50% of these requirements.

I was a little worried as the outside of the building was dated, but the rooms were super comfy! The beds and quality of linen were excellent. The temperature of the room was perfect too. Hot water as needed is always a plus. We slept well and could easily have stayed longer.

Bed comfortable and room was clean . Heating was a convector heater and thermostat didn't seem to work. At midnight, I didn't want to bother to ring reception so that is my fault. The lighting was drab and it felt shabby and disappointing . For £ 102.00 it felt poor value . My friends room was much nicer on the first floor and felt cosy and much smarter and it was the same money.

Doesn’t look great from the outside, but luckily we weren’t planning on spending a lot of time in the hotel. The room is very basic and a little run down. We couldn’t heat up the room. There is black mould growing on the ceiling. The bed was ok. The bathroom was clean and seemed fairly recently updated. The beefeater joined on is quite grotty. Breakfast was edible. Won’t be back here.

Great location, we have stayed a few times now as it's a 5 min drive to lapland uk from there. Comfortable and clean. Also there's a garage less than 1 mile away which has a small m and s so useful for snacks. Lovely helpful reception staff. We didn't use the restaurant as we arrived late and left at 7am without breakfast.

Really great stay. From check-in, to the service in the restaurant next door everything was great. The room was very spacious, clean, and in a good condition. Comfy bed, they had 2 fans in the room as the AC wasn't working which I have noticed during many of my recent premier inn visits none of the AC seems to work! The staff in the restaurant next door were very pleasant. Food was as you expect from a Beefeater! I ordered steak and it was really good! Overall a very good stay, close to where I needed to be the next day for a meeting, ticked all the boxes.