Hotel Puerta de la Luna

Despite being rated #1 manage your expectations. Location is very central and walking distance to restaurants and sites is good. If you arrive by car, streets are narrow and you may or may not be able to get all the way in to offload or load luggage easily. Unless you ask in advance, your driver may not know there is a back way to get to hotel and unload luggage. Do not expect porter service either. Service is below average at check-in and helpfulness. In the 6 months I’ve visited 7 cities in Spain, this was the first hotel I encountered nonchalant, unhelpful reception. No welcome, no help with luggage, we had to wait until they turned their attention to us to get proper check in process. While the hotel and grounds are charming, from the moment we stepped in to check in, the charm was lost from the front line reception team who, beyond checking our reservation and details, didn’t put any effort to offer any further basic information. The only two staff members that smiled to greet guests seemed to be the maintenance man and the lady who was in charge of breakfast and was happy to assist. Rooms are clean, and simple. However, our safe did not work, and some other items seemed to need repair or refresh. Breakfast buffet very average. So for what it is advertised as, a top hotel in Baeza versus reality, it’s better to manage and lower your expectations. Many budget or modest hotels have better service. We stayed one night and that was more than enough.

Cosy authentic boutique hotel hacienda style. Has small pool area with nice terras. Breakfast offering all you need. Offers limited parking space behind hotel, but enough free parking space at edge of city within 3min walking distance. Big room with big beds.

Fabulous location and wonderful building. Big advantage was Pacos bar eatery - great friendly service and lovely food. Friends had to wait until 4:30 to access their room and when they did the tiled floor was soaking wet and dangerous. Having said that we were upgraded and we would definitely return. Great value for money.

El hotel es más bonito que lo que reflejan las fotos,el ambiente tranquilo y acogedor las instalaciones muy cuidadas,la ubicación excelente para pasear por el casco histórico,el personal muy amable y atentos en especial Virginia de recepción y un camarero que nos atendió en el restaurante Pacos y el desayuno,sin duda cuando volvamos a Baeza será nuestro lugar.