Royal Phoenix Hotel Bac Ninh

Generally I like this hotel, but I think there is bed bugs on the bed!

Stylish and Spacious – Great for Business Stays This is a brilliant hotel with unique architecture that really sets it apart. The rooms are spacious and comfortable, and the location is conveniently close to the city, making it ideal for business travelers. The only downside is the lack of a gym, which would have been a great addition. Still, the overall experience, design, and comfort make it a solid choice for a work-related stay.

Not a great experience. Shower was not very clean and drain was a bit clogged. They refused my request to cancel one night's stay a day in advance. That's reasonable, but I'm sure there are more options and they can be more flexible.

The hotel was clean and the staff were friendly.

Everything is clean, but not amenities wasn't good enough. They don't have hand soap and conditioner.

Clean, spacious rooms, but location could be better in Bach Ninh.

Just soso, no more service

地理位置方便，中國人居住偏多，酒店房間乾淨衞生，算是當地級別比較高的酒店，特贊前台玲玲，very nice推薦很多美食！

我明明定了豪華大床房 但是前台卻給了我普通大床房 （房間偏小 靠近電梯 沒有沙發）, 因為飛機晚點到酒店又累又困就睡了。我續住時要求更換房間 酒店讓我聯繫運營商 （攜程）,但是客户和同事送我回來 且已經晚上11點多，不想失態 沒有多爭吵 但是很不滿意。