The Ritz-Carlton, Bachelor Gulch

Always top notch, above and beyond service!

Three words: Perspective. Context. Expectation. We are not who you’d usually expect to stay at a Ritz-Carlton. We’re a hard working middle class couple from rural Ohio. We saved up for a long time to finally have a honeymoon after 13 years of marriage. This was also our anniversary trip. Off season rates are the only way we could afford to stay at this gorgeous resort. We knew that the Ladies and Gentlemen of the Ritz-Carlton were renowned for their tremendous levels of service. What we did not expect was how warm, welcoming, and casual that personalized service would be. Unlike another luxury property we stayed at in Vail, the Ritz-Carlton Bachelor Gulch welcomed us with open arms with no judgments of our status. The staff genuinely seemed interested to get to know who we are and make sure we were truly happy. Simply, everything exceeded our wildest expectations. We actually wished we spent the whole week here rather than splitting it with the other property in Vail. There was absolutely no reason to leave the resort. Everything we needed or wanted was here. We received truly tremendous service from Johnny and Matias at Wyld. Win from the Great Room. Nolan from in room dining. Angel from housekeeping. Nik from valet. Cheyenne from Sakaba. You all made us feel like we were visiting family. You welcomed us into your home.

The Ritz never disappoints and this location more than lives up to that. Rooms are great, comfortable, newly decorated, outstanding mattresses and spotless. The people that work there are outstanding.....friendly, helpful, knowledgeable and go out of their way to accommodate you. The restaurant we ate at the most was in the hotel, Wyld, and the meals we ate there were some of the best we've had in years. The level of service is great. The spa is something you should visit, really outstanding and the daily guided hikes are something you don't want to miss. Looking forward to our next visit!!