Staybridge Suites AUSTIN SOUTH INTERSTATE HWY 35 by IHG

I came here with an open mind and was hoping to have a good visit in Austin. My trip was somewhat ruined by this terrible hotel. Couldn't get a good shower or a good night's sleep here. Please choose a different hotel, there are at least 2 others within walking distance of this one. -Dismal water pressure and hard water makes the shower basically unusable. Worse than any hotel I have ever seen. Had to abandon my attempt at a shower, was afraid to use soap that couldn't be washed off. And the floor of the shower was dangerously slippery, possibly because the housekeeper's cleaning product couldn't be completely washed away due to the low water pressure and hard water. -Woke up to a giant centipede in the toilet (???) -The television and remote looked brand new but worked infuriatingly slow, changing the channel took forever and it would often skip over multiple channels. -VERY noisy building, I could hear every step that my upstairs neighbor took, ceiling creaking and groaning, much like staying in a junky apartment complex with bad neighbors. -Breakfast was dismal and embarrassing. -There was a weird industrial smell throughout the building and in the elevators. -Thermostat did not work properly, hard to set temp/fan and get it to stay, looks like the batteries died weeks ago. -I visited in October and there was junky plastic Halloween stuff everywhere, including that nasty fake spider web stuff.

Best service

安静且精致的住宿地点，旁邊就有餐廳，很方便。開車幾分鐘也有大型超市，服務人員親切，工作效率高。很適合商務出差。

I had a really pleasant stay at this hotel. Everything was exactly what I expected—in the best way possible. The room was clean, comfortable, and well maintained, and the overall atmosphere of the hotel was welcoming and relaxing. The staff were friendly and helpful whenever I had a question, and check-in and check-out were smooth and easy. The amenities and services were all reliable and worked just as they should, which made the whole experience stress-free. Sometimes the best thing about a hotel stay is when everything simply works the way it’s supposed to, and that was definitely the case here. It was a comfortable, dependable place to stay, and I would gladly book here again on a future trip.

When I arrived I was told thr elevator was out and they didn’t know when it would be fixed. Then they told me (a sixty three year old woman). The room they had for me was in the 4th floor. I explained I could not carry my bags up 4 flights of stairs. They found one on the second floor and I laughed my bags up by myself. Thr room was clean but the bathroom floor was sticky and the tiles were loose. Thr bed was at least very comfortable. The hotel is in the same parking lot as Buffalo Wild Wings and parking in the front is limited. The parking lot on the side had very poor lighting and as a woman traveling by myself I did not feel comfortable parking there

Good room but shower faucet wouldn't close completely and it was loose from the tube. Airport shuttle only operates from Mon-Fri 8:00-3:30 which wasn’t specified on Orbitz when they listed shuttle available

It was an o.k. place to stay. Cons: there was a smell of burnt plastic in the elevator. There was no room cleaning on the weekend. We had to exchange our towels at the front desk.

This is our 2nd stay at this hotel. The room was very spacious and clean. They had 2 elevators. Only 1 was working. The working elevator had a TERRIBLE chemical smell. We had to hold our breaths every time we were in it. I checked in around 930 pm. I waited about 10 mins before someone came to the desk. They did have a sign saying they would be back, that they were helping a guest. A lady on the phone finally came from outside and checked me in. The breakfast was not good at all. TheOverall our stay was good. If they would fix the elevator smell, we would definitely stay there again.

I booked this hotel near the airport because I need to get to there to rent a car, on check in I was told the shuttle didn't run on the weekend! I had to pay for a Lyft. I also wanted a pool and though I did get to swim once it was very cold and dirty. My room was fine and the staff tried to be helpful.