Holiday Inn Express & Suites AUSTIN DOWNTOWN - UNIVERSITY by IHG

The room was great! There can't be service if no one is at the counter. This place is so confusing. Indigo has one side and everyone has to check in there. No one is on the Holiday Inn Express side. Let's just say lots of walking and trying to figure out where to go good luck! The free breakfast was just ok. If they gave me a room credit I would stay here again, they at least owe that. Parking is a rip off, almost $50 per night!!

The hotel was in the best location downtown. I was able to easily find street parking next to the hotel with the city meter. I stayed Sunday and parking was free but the main entrance was locked due to construction I believe. My only “complaint” is having to access the room via another hotel, but it was manageable. I was able to walk to popular spots like 6th street in minutes and walked to the Moody Center for a concert. There were many places to visit nearby with many attractions nearby. Overall great hotel!

Its really cool and cozy and have great yummy taco nearby

Pretty large hotel. Breakfast being included is nice. Centrally located. Large pool. 24/7 fitness center. Great workers very friendly

We stayed a night at the hotel. The bedroom was spacious enough for 3 people. The facilities were a bit dated. The services at the dining hall was fine. The staff were efficient and friendly.

I was impressed with the service and room. The free breakfast was good. Only thing I can say that needed improvement is to have the front desk reps explain how to go into the parking garage people that I talked to all agreed it was hard to detect how to drive through the garage.

I called reception many times for room service, ring but nobody picks up

Front desk closed. Had to walk to attached hotel to check in. Half the time no hit water. Went to scan key code for room service fir food didn't work.

Love how big our room was for a normal hotel price and was great for us for New Year’s Eve