Hotel Indigo AUSTIN DOWNTOWN - UNIVERSITY by IHG

This is a well run hotel with attentive staff who are always eager to please. Jonathan, on the front desk, deserves a special mention - he could not do enough for us!

Very nice place to stay. Very close to 6th street.

酒店位於奧斯汀中心，離第六大街很近。這裏的交通比較方便。酒店的設施比較好，但價格已經很高了。

I love this hotel I always love hotel indigo’s but this one was especially nice at a restaurant. We watched comedy show. They had snacks. The staff from inside to the doorman and I don’t know the doorman‘s name that was there but he was awesome. We were like if he treats everybody like this he’s an outstanding human being. The hotel was fantastic location easy to get in and out of the rooms were wonderful. It was just great. I would stay there again and again if I go to Austin.

Very loud band playing right next door on weekends. The hotel provided earplugs but the band was so loud. There was no way to cover up the noise.

Front desk and restaurant team were super. I stay here regularly and appreciate the consistency, location and value for my needs. Well done!

Room was clean and the bed was very comfortable. The pillows were great too. Only downside? The cost to park but that’s Austin for you.

Soiled towels. Didnt come to refresh our rooms until the last day- at night, when we check out at 4 am. Toilet had a legit leak on the seal connecting to the ground. The AC has a legit hole in it to the outside. Makes a noisey area, ridiculous. Wont be back.

It's clearly a renovated old Holiday Inn or something. The shower head was broken and calcified beyond repair, hot water was inconsistent, there were 5 food options for dinner, all bad. My sink had a leak that had clearly gone neglected. The staff was kind, but it's hard to make up for such shortcomings in quality.