Hyatt Regency Austin

入住時等了很長時間。不帶露台的，可能不必等。

相當不錯！

Under construction at the time of our stay, so a lot of dust in the air and on surfaces. Extra cleaning would have been nice to see, but other than that, everything else was nice.

We had a reservation for Saturday, 14 June 2025 my wife and I were celebrating our 26th Wedding Anniversary. When we made the reservation we had no idea of the "No Kings Protest" scheduled for that same day. The day we were to head out to Austin we heard reports of violence and chaos erupting around Austin. My wife was apprehensive and did not feel that it was safe to go into that area. The hotel refused to refund our money.

Very clean and spacious hotel. Currently under construction, but not a big deal. It was walking distance to the Palmer center, which is what I wanted. Overall, would stay again

I am writing to express my deep disappointment and frustration following my recent stay at your property last week. As a guest who expected the level of comfort and professionalism typically associated with the Hyatt brand, my experience was far from acceptable. From the moment I arrived, it was clear that this stay would be subpar. The noise levels were outrageous—not only from disruptive guests at all hours of the night, but also from construction activities that made it virtually impossible to relax or get a decent night’s sleep. There was no prior warning or courtesy notice about ongoing renovations, which is simply inexcusable. In addition, the water pressure in the bathroom was shockingly low, making basic hygiene a frustrating task. Worse still, my room was not cleaned properly. Trash had not been emptied, surfaces were dusty, and it was obvious the space had not been thoroughly maintained. This reflects extremely poor housekeeping standards. Altogether, the conditions made my visit stressful, uncomfortable, and frankly unacceptable. I selected the Hyatt Regency because I trusted your reputation for quality and hospitality, and this experience completely shattered that expectation. I request a prompt explanation for these issues and a formal apology, along with information on how you intend to make this right. A stay like this is not what I paid for, and I believe compensation is warranted. I hope you take this matter seriously, as I will certainly consider other