Baymont by Wyndham Austin University Area

酒店比較老，比較舊，比較破

They took a 25 deposit at the hotwl and i was told it is not a charge but a hold and the money would be released back onto my card at check out. That did not happen they charged my card and i had to request a frfund tgrkugh my bank now have to wait 14 days to get it back. The hotel is clean but room smeeled like **** and rooms are updated but their breakfadt was toast and cereal no other options. There are alot of loud people who dtay uo all nigbt. The ladt at front desk is very rude.

STAY FAR AWAY ! I could write an essay on my stay here .. it was absolutely terrible and I plan on handling this legally . So I can’t say much. One thing I will add is that the cleaning lady pretty much stalked me from 8pm .9pm . 10pm and then again at checkout knocking on my door every single hour . Why? This stay was something out of a nightmare .

I booked a room with a fridge and microwave. I checked in and the room doesn’t have a microwave or fridge…BUT DOES HAVE ROACHES and ANTS! Room 242 has roaches and ants. I let the hotel clerks know at the beginning and ending of our stay, and they didn’t give me another room to stay in. BE ADVISED HOTEL STAFF KNOWS ABOUT THE ROACHES AND THEY ARE NOT TAKING STEPS TO GET RID OF THE ROACHES! There are lots of cracks in the ceiling, walls, floors and doors too. People were noisy at night when it should be quiet hours between 10pm and 7am. People smoke cigarettes to close to your room door so you smell it too. There was broken glass on the steps, walk areas and parking lot. Breakfast is continental not hot breakfast and get there early or the coffee and food runs out quick. The utensils are not in plastic and uncovered that’s not sanitary. The microwave in the common area was old and filthy. I won’t stay at this hotel again. Housekeeping was courteous and changed our towels daily. Maintenance fixed our dying battery on the door very quickly!

No fridge no microwave door was cracked. The entire time holes in the walls. Room was disgusting and dirty no breakfast no clean towels at all whatsoever no matter how many times you ask staff was extremely rude and property was unwilling to accommodate anything.

Breakfast availability and choice was terrible. No Ice in ice machines for 3 days straight. No towels or toiletries service provided for 3straight days. Staff had no cups or ice when I asked at front desk. Loud people and music around much of the night. Would be unsafe for frail, older, or women who don't know boxing or karate, etc. overall poor!!!