Naumi Auckland Airport Hotel

Naumi Auckland Airport Hotel Bewertungen

Naumi Auckland Airport Hotel

153 Kirkbride Road, Mangere, Auckland, Auckland Region, 2022, New ZealandHoteldetails anzeigen
Naumi Auckland Airport Hotel
Naumi Auckland Airport HotelNaumi Auckland Airport HotelNaumi Auckland Airport Hotel
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

4.2/5
Sehr gut
135 Bewertungen
Verifizierte Bewertungen
Lage4.3
Ausstattung4.2
Service4.2
Sauberkeit4.3
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Alle Bewertungen(135)
Positive Bewertungen(123)
Bewertungen mit Fotos/Video(22)
Großartiger Aufenthalt!(30)
Freundliches Personal(28)
Großartige Zimmer(25)
Verkehrsgünstig gelegen(22)
Nahe am Flughafen gelegen(22)
Gute Lage(20)
Nettes Dekor(7)
Große Zimmer(7)
Negative Bewertungen(12)
JohnsonYU
Einfaches Zimmer
Aufenthalt im Apr. 2024
Familie
4 Bewertungen
1.0/5
Gepostet am 11. Mai 2024
Naumi sah auf den Bildern schick und geräumig aus, aber in Wirklichkeit war das Zimmer alt und schlecht eingerichtet, vor allem die Toilette war schmutzig. Das Restaurantpersonal hatte eine gewisse Einstellung. Ich würde es als nächstes Flughafenhotel nicht empfehlen.
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: Dear Guest By way of introduction my name is David and I am the Front Office Manager at Naumi Auckland Airport.Firstly, thank you for taking the time to complete your post stay survey. Good or bad, it is important we hear this feedback from our guests to ensure we are meeting and exceeding your expectations.Sadly, on this occasion we got things wrong, and I am very sorry for the impact this had on your experience. Please be assured that I have followed this feedback up with our team and will continue to address the areas where we missed the mark to improve on our service and product offering. Once again, I appreciate you taking the time to share your thoughts and I do hope we get the opportunity to welcome you back and showcase an improved Naumi experience.RegardsDavid ZhuFront Office Manager
Denise Zuze
Einfaches Zimmer
Aufenthalt im Juni 2023
Familie
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 7. Juli 2023
Wir kamen spät abends an und sie waren sehr zuvorkommend und boten uns sogar eine kostenlose Flasche Wein an. Ich werde auf jeden Fall wieder hier übernachten. Sauber und das Personal war sehr freundlich. Nicht laut und auch kinderfreundlich.
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: Dear Denise, Thank you for your wonderful review ! We're thrilled to hear that our team made you feel welcome, even with a late night arrival. We're glad you enjoyed your stay and appreciated our friendly staff, cleanliness and family-friendly atmosphere. Please let us know when you are planning to revisit us at Naumi, we ensure your next stay is more accommodating and enjoyable. We are looking forward to seeing you again. Kind Regards Rashmi Shiyana Front Office Duty Manager
Paul Yearick
Einfaches Zimmer
Aufenthalt im Juni 2023
Familie
27 Bewertungen
4.5/5
Großartig
Gepostet am 28. Juli 2023
Dies ist ein ordentliches Hotel in der Nähe des Flughafens. Es ist jedoch alt und könnte eine Modernisierung gebrauchen. Der Teppich in den Fluren müsste unbedingt erneuert werden. Die kostenlosen Snacks und Getränke auf dem Zimmer waren eine sehr nette Geste. Das Personal war freundlich. Kostenloses Parken ist immer ein Bonus und macht nur Sinn. Im Großen und Ganzen eine gute Unterkunft, besonders wenn man spät in Auckland ankommt oder früh abreist.
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: Hi Paul By way of introduction my name is David and I am the Front Office Manager at Naumi Auckland Airport.Firstly, thank you for taking the time to complete your post stay survey. Good or bad, it is important we hear this feedback from our guests to ensure we are meeting and exceeding your expectations.At Naumi, we actively try to do things a little different, and we believe small touches certainly help our guests have an enjoyable experience. We are delighted to know that you enjoyed your experience and we sincerely hope to see you return to our amazing property.Please ensure you check out our website for the best rates and any special offers.Thanks again for sharing your thoughts on your recent stay. We hope to welcome you back soon. Regards,David ZhuFront Office Manager
Gastnutzer
Habitat Room
Aufenthalt im Juni 2023
Pärchen
14 Bewertungen
2.7/5
Gepostet am 20. Aug. 2023
Das Hotel hat einen eigenartigen Charakter und der Preis war angemessen. Allerdings liegt es nicht so nah am Flughafen, es gibt keinen kostenlosen Shuttle und die Annehmlichkeiten sind einfach, im gesamten Flughafen riecht es fürchterlich, es fühlt sich billig an.
OriginaltextÜbersetzt von Google
Antwort der Unterkunft: Dear Guest By way of introduction my name is David and I am the Front Office Manager at Naumi Auckland Airport.Firstly, thank you for taking the time to complete your post stay survey. Good or bad, it is important we hear this feedback from our guests to ensure we are meeting and exceeding your expectations.Sadly, on this occasion we got things wrong, and I am very sorry for the impact this had on your experience. Please be assured that I have followed this feedback up with our team and will continue to address the areas where we missed the mark to improve on our service and product offering. Once again, I appreciate you taking the time to share your thoughts and I do hope we get the opportunity to welcome you back and showcase an improved Naumi experience.RegardsDavid ZhuFront Office Manager
Gastnutzer
Habitat Room
Aufenthalt im Dez. 2024
Single
1 Bewertungen
5.0/5
Hervorragend
Gepostet am 9. Jan. 2025
Beautiful hotel, great size room and high quality products! Staff are extremely friendly and helpful!
Übersetzen
Antwort der Unterkunft: Dear Guest Thank you for the feedback, we are glad you enjoyed staying with us, also, we greatly appreciate your compliments on our hotel facilities, room condition and size, the high quality delivery on both food and services. Please let us know when you are planning to revisit us at Naumi, we ensure your next stay is more acoomodating and enjoyable.We are looking forward to seeing you again.Kind RegardsDavid ZhuFront Office Manager
Gastnutzer
Habitat Room
Aufenthalt im Dez. 2024
Single
1 Bewertungen
4.5/5
Großartig
Gepostet am 4. Jan. 2025
Very friendly and helpful at check in. Not a great selection of food in restaurant but what I did have was nice enough. Clean and quite room. Enjoyed a soak in bath. Would stay again.
Übersetzen
Antwort der Unterkunft: Dear Guest Thank you for the feedback, we are glad to see you enjoyed most of the stay at Naumi this time. However, we understand your concern about the limited options on our food menu for dining in the restaurant. We will share your comments with our Team and Management for a regular service review. We are looking forward to seeing you again soon.Kind RegardsDavid ZhuFront Office Manager
Gastnutzer
Habitat Room
Aufenthalt im Dez. 2024
Pärchen
1 Bewertungen
4.2/5
Sehr gut
Gepostet am 11. Jan. 2025
Quite a long walk to our room which is exhausting given that we have luggages that we needed to carry ourselves. But other that, it was a good stay and clean rooms.
Übersetzen
Antwort der Unterkunft: Dear Guest, thank you for the comments, we understand your corcern about the far distance between your room and our main entrance, we apologize for this convenience due to the massive layout of our ppremised. Please let us know if you have any plans to revisit us, we will make sure your next stay is moe accomodating and enjoyed.We are looking forward to seeing you again soon.KInd RegardsDavid ZhuFront Office Manager
Gastnutzer
Habitat Room
Aufenthalt im Nov. 2024
Familie
7 Bewertungen
4.2/5
Sehr gut
Gepostet am 1. Jan. 2025
We've stayed at the Naumi a few times prior to and after international flights....and the convenience of location and transport to and from hotel to airports are the reason why. The hotel itself is clean and has great amenities. Although we scored a room with a broken extract fan, which kept making a loud disruptive noise intermittently throughout the night. Usually service is great. However, this time we found it subpar, with bar staff ignoring us completely when we were standing at the bar for service. Other than the subpar experience with service this time. We will be back, convenience to airports is just too good.
Übersetzen
Antwort der Unterkunft: Dear Guest By way of introduction my name is David and I am the Front Office Manager at Naumi Auckland Airport.Firstly, thank you for taking the time to complete your post stay survey. Good or bad, it is important we hear this feedback from our guests to ensure we are meeting and exceeding your expectations.At Naumi, we actively try to do things a little different, and we believe small touches certainly help our guests have an enjoyable experience. We are delighted to know that you enjoyed your experience and we sincerely hope to see you return to our amazing property.Please ensure you check out our website for the best rates and any special offers.Thanks again for sharing your thoughts on your recent stay. We hope to welcome you back soon. Regards,David ZhuFront Office Manager
Leung Yiu Ming Eric
Habitat Room
Aufenthalt im Nov. 2024
Familie
11 Bewertungen
5.0/5
Hervorragend
Gepostet am 4. Jan. 2025
Hotel in very good location, lots of carpark and clean. Room is spacious toilet is clean. One minor thing the aircon is too cold even i turn up high😅
Übersetzen
Antwort der Unterkunft: Dear Eric Thank you for the feedback, we are glad you enjoyed your stay this time, also, we greatly appreciate your compliments on our hotel carpark facilities, cleanliness of room condition. However, we understand you had a concern abour out air conditioning as it seems to be too cold to manage. This comment will be shared to our Maintenance Team for an inspection. Please kindly let us know if you have any recent plans to revisit us, we are always here to assist. We are looking forward to seeing you again soon.Kind RegardsDavid ZhuFront Office Manager
Melzza23
Habitat Room
Aufenthalt im Mai 2024
Pärchen
7 Bewertungen
3.7/5
Gepostet am 12. Aug. 2024
Easy check in. Front desk customer service is awesome! Only one entrance to the hotel which meant the carpark was far away from our room. The foyer had an off stench every time you walked in. The room was great, especially for what we paid for it. The buffet breakfast closes earlier in comparison to other hotels we’ve stayed at so we didn’t get to enjoy brunch for long. Also would be beneficial to have a little sign for items you can order somewhere near the buffet as we didn’t know you could order hashbrowns. The only hassle we had was housekeeping. 2 days we had left early and arrived late to our room not done and the sign still on the door. One of those days, we had popped back in to pick up some clothes and housekeeping was outside our room when we came out. Excuse the guitar in the pic, was taking a shot for something else but here’s a snippet of the decor.
Übersetzen
Antwort der Unterkunft: Dear Melzza23By way of introduction my name is David and I am the Front Office Manager at Naumi Auckland Airport.Firstly, thank you for taking the time to complete your post stay survey. Good or bad, it is important we hear this feedback from our guests to ensure we are meeting and exceeding your expectations.At Naumi, we actively try to do things a little different, and we believe small touches certainly help our guests have an enjoyable experience. We are delighted to know that you enjoyed your experience and we sincerely hope to see you return to our amazing property.Please ensure you check out our website for the best rates and any special offers.Thanks again for sharing your thoughts on your recent stay. We hope to welcome you back soon. Regards,David ZhuFront Office Manager
Gastnutzer
Habitat Room
Aufenthalt im Nov. 2024
Familie
1 Bewertungen
4.0/5
Sehr gut
Gepostet am 23. Dez. 2024
Overall a great hotel close to the airport. Very good amenities, clean, well maintained & fun decor. Room was spacious, clean & nice. Small outdoor patio was great. Big hotel with different wings & room options. Service from initial phone contact to check in etc was excellent. I read some bad reviews & was nervous but none of them held in my experience. Near busy road but surprisingly quiet. Pool & gym was great. We added the buffet breakfast & were very happy with it.
Übersetzen
Antwort der Unterkunft: Dear GuestThank you for the feedback. We are glad to see your satisfaction on the recent stay at Naumi. Also, we greatly appreciate your compliments on our hotel facilities, cleanliness of room conditions, landscaping outside patio. Please kindly let us know if you have any plans to revisit us, we are always here to assist. We are looking forward to seeing you again soon.Kind RegardsDavid ZhuFront Office Manager
Gastnutzer
Habitat Room
Aufenthalt im Nov. 2024
Reise mit Freunden
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 14. Dez. 2024
Fantastic service, nothing was too difficult to accomodate our needs. Comfy beds, great facilities. Will book again.
Übersetzen
Antwort der Unterkunft: Dear Guest Thank you for the feedback, we are glad you enjoyed your stay with us this time. We greatly appreciate all your compliments on our hotel facilities, bedding conditions. Please let us know if you have any recent plans to revisit us, we will make sure your next stay is more accommodating and enjoyable. We are looking forward to seeing you again soon.Kind RegardsDavid ZhuFront Office Manager
SanThiya10
Habitat Room
Aufenthalt im Mai 2024
Pärchen
5 Bewertungen
4.0/5
Sehr gut
Gepostet am 14. Juni 2024
The hotel is near to Auckland airport and we are had a convenient stay to reach back to the airport the next day.
Übersetzen
Antwort der Unterkunft: Dear SanThiya10By way of introduction my name is David and I am the Front Office Manager at Naumi Auckland Airport.Firstly, thank you for taking the time to complete your post stay survey. Good or bad, it is important we hear this feedback from our guests to ensure we are meeting and exceeding your expectations.At Naumi, we actively try to do things a little different, and we believe small touches certainly help our guests have an enjoyable experience. We are delighted to know that you enjoyed your experience and we sincerely hope to see you return to our amazing property.Please ensure you check out our website for the best rates and any special offers.Thanks again for sharing your thoughts on your recent stay. We hope to welcome you back soon. Regards,David ZhuFront Office Manager
Von Gilbert
Habitat Room
Aufenthalt im Okt. 2024
Familie
2 Bewertungen
5.0/5
Hervorragend
Gepostet am 5. Nov. 2024
Very conveniently located not to far from the Auckland airport. Rooms are spacious enough. It's a quiet area. All good for us (family if 4)
Übersetzen
Antwort der Unterkunft: Dear Von GilbertThank you for the feedback, we greatly appreciate your compliments on our hotel location, specious room condition. Please let us know if you have any recent plans to revisit us, we make sure your next stay is more accommodating and memorable. We are looking forward to seeing you again. Kind RegardsDavid ZhuFront Office Manager
Gastnutzer
Habitat Room
Aufenthalt im Aug. 2024
Reise mit Freunden
1 Bewertungen
4.7/5
Wunderbar
Gepostet am 19. Sept. 2024
Big room and fully equipped with all we need. Including shower gel, lotion, moisturiser, toothbrush etc.
Übersetzen
Antwort der Unterkunft: Dear Guest By way of introduction my name is David and I am the Front Office Manager at Naumi Auckland Airport.Firstly, thank you for taking the time to complete your post stay survey. Good or bad, it is important we hear this feedback from our guests to ensure we are meeting and exceeding your expectations.At Naumi, we actively try to do things a little different, and we believe small touches certainly help our guests have an enjoyable experience. We are delighted to know that you enjoyed your experience and we sincerely hope to see you return to our amazing property.Please ensure you check out our website for the best rates and any special offers.Thanks again for sharing your thoughts on your recent stay. We hope to welcome you back soon. Regards,David ZhuFront Office Manager