BEWARE !!!! It started off reasonable nice, then the staff forgot to tell me how to get after hours access to the hotel after 11pm ! I ended up staying up for hours until I could get hold of a remote custodian and even then the instructions were very unclear . I protested the following day and was given a night in leu . Also to note the rooms ranch slider was permanently locked due to some maintenance which was a fire hazard ! But Here’s the real kicker; I’ve just been told by my Accountant they charged my Credit Card over $1000 for alleged damages !!! This is totally absurd and basically a total SCAM ! The management have been uncooperative and said they can’t reveal names of people responsible for “Privacy” reasons. I am utterly appalled by their lack of accountability and integrity! It’s basically criminal ! Unless my money is refunded in full and the management take responsibility I will endeavour to inform unwitting patrons of the hotels shady antics.
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