Relax Resort Hotel

従業員の人達がとても親切です

房間還可以，環境也還可以，就餐的儀式感滿滿，但是口味對我來説衹能説是一般般，浴場的面積實在是太小，小到兩個人進去的話都感覺擁擠，另外去酒店的路確實很有挑戰性，雨雪天氣應該很有難度

下次會再來

距離車站都有啲路程，因為上斜要，如果揸車就肯定冇問題，整體感覺都好好，好新淨，員工態度都好好，西式晚餐吾錯，似fine dining

酒店的位置欠佳，攜程漏訂但酒店還是安排了房間升級。

整體上不錯的

A very, very hospitable experience. Guests were made welcome immediately upon arrival, and through the stay with thoughtful touches. The food for the half board (Italian banquet, breakfast) was very enjoyable. Staff seemed genuinely interested in making our experience the best possible. Even the taxi ride up the crazy, narrow streets of Atami added to the experience. Very gaijin friendly.

I had been to Atami a few times and chose this hotel because it seems different from the more traditional types of onsen hotel. And I was drawn by their massage service. After 5 days' travelling to different onsens in Fukushima and Yamagata, I was looking forward to a quiet and relaxing stay in Atami while enjoying a good massage. The location of the hotel provides an excellent view from the hill top. This is a great plus. I did know I need to use a taxi from the station to reach the hotel. Yet it was a huge surprise to find a long pile of stairs to climb in order to enter the hotel. There is porter service to take my luggage when the taxi driver sounded the horn though. Before booking the hotel, as I was not familiar with it, I did go to their website to check every single details. When I found their description of the opening hours of the onsen a bit strange, I even wrote to them to ask questions. Yet I found they were not forthcoming in disclosing the not-so-favourable aspects of the hotel. I have mistakenly booked a room without a bath/shower. I in fact did not mind that much for I intended to use the public onsen. But such information should be given at the outset so that I could have a choice. There are positive aspects about this hotel though: - I did like the room, spacious and modern, and free drinks in the fridge. - The food quality of the restaurant was good and the service there was excellent. - The spa was really nice and the masseur was highly skilful. I spent nearly two hours there and it was a dream. All in all, if the management can take a closer look and address the negative aspects, this hotel could become a good destination for a relaxing and unique stay in Atami.

家族４人でお盆過ぎの月曜に宿泊。立地は熱海の街を北側から見下ろす山の上で，気分はいい。ただ，入り口が一瞬躊躇するくらい狭くて，その後は急な坂道を何度か縫って到着する。ホテルの名前に比べて，隠れ家的。離れの部屋に泊まったが，南向きの部屋は明るく開放的で，源泉の露天温泉があって部屋もかっこよくて広々。アメニティも充実している。ただ，目の前の廃屋が景色を遮っていて2階建ての離れの２階だったからましだったが，1階なら厳しいかも。本館のお風呂も利用したが，コンパクト。サウナは今まで見たホテルの中で一番狭かったけど，そもそも大勢を受け入れるタイプのホテルではないので，混んでなければ問題ないと思う。今回，一番印象的だったのは，レストランのスタッフのサービス。ディナーはイタリアンをコースでいただいたが，ナプキンにファーストネームが縫いつけてあったり献立にスタッフのサインがされていたり特別感が演出されていた。料理はどれもとても美味しかった。いつもは温泉旅館を使うので，和食。だから，ちょっと緊張していたが，スタッフがフレンドリーで，出てくる料理のこと以外にもいろんな話をしてくれるし，こちらの雰囲気をしっかり見てタイミングよく必要なサービスをしてくれたので，非常に楽しく食事をすることができた。代金に見合う，いい時間だった。ちなみに，この時期の熱海は，土日は花火が上がるらしいが，月曜だったのでそれが無かった。あったとしたら，部屋からのそれは，絶景だと思う。