The St. Regis Astana Bewertungen

Gute Lage, leckeres Frühstück, freundliches Personal

awesome❤

Amazing hotel

在中亞最好的酒店之一，已經開了五六年了但是沒有年代感就像剛開一兩年的樣子。房間寬敞設施完備還有一些哈薩克民族風味的小細節，歡迎備品welcome amenities也很豐富有葡萄酒巧克力小點心等等。瑞吉的管家很熱情，服務人員英文很不錯非常專業。會再來。

中亞第一家瑞吉酒店。總體來説非常不錯！很棒的客房服務，房間裝修很高檔，房間內各項設備，如電熱毛巾架非常方便。床是真的舒服，感受不到轉身晃動。

Есть огрехи в сервисе - на 4*, но никак не на 5*. Свет в номере работал некорректно. Но чекин сделали на 1,5 раньше и чекаут на 1 час позже, что приятно.

Отличный, новый отель, сервис на высоком уровне. Все понравилось.

酒店非常現代化，服務非常好，環境也很好

性價比一般，離中心有點遠，房間裝修絕對豪華

房間大，整潔、舒適，是出差旅遊比較好的選擇。

Höchste Klasse in Astana - Das Hotel ist einfach ein Traum, man lebt quasi in einem Palast. Es ist zwar relativ teuer, aber man bekommt Luxus pur, für den man an anderen Orten bestimmt das 3-5fache zahlen müsste. Das Personal war auch immer sehr höflich und hilfreich. Frühstück inklusive und sehr lecker. Außerdem bekommt man sehr oft kleine Überraschungen aufs Zimmer gebracht.

Special thanks to the St Regis’ Team as they made our 4-night stay unforgettable. Reception was warm and welcoming with early check-in. Butler service team accommodated every request on timely manner. Restaurant and bar service was wonderful, personable and prompt as well. We enjoyed our extremely large, quiet and well-decorated suit and amenities. The only thing I would change is mattresses. For us they lacked firmness, but it’s a personal preference. Others might enjoy its plushness.

I had a bad experience with staff and wanted to report it on post-stay satisfaction survey.When I asked front-desk staff about this survey ,they told that you have to be a member of some fancy mariot bonvoy system????Why is that???Wht I have to be a member of something in order to just report my stay???Other hotel in the chain of Marriot do not do that.

The St. Regis Astana is obscenely stunning and it's absolutely worth the expense. It's the kind of understated yet opulent luxury which you can only find in a few places. Everything is gorgeous and perfect, but not in an in-your-face or tacky kind of way. I always have the home coming feeling whenever check into the St Regis , the staff from the doormen, receptionists (special thanks to Alihan ), our butler Alisher to the hotel manager and the general manager, they are all extremely warm, ready to assist! St Regis Astana is an icon of the hotel industry and our stay while short, was a strong testament to its impeccable reputation. It was a well run team, deserves our heartfelt congratulations. We will return.