Hotels in der Nähe von Snowmass Village Area, Aspen

風景不錯 酒店設施也還行 滑雪很方便

I reached out to the hotel with a query in advance but didn't hear back even with follow up and ended up escalating to my Marriott Ambassador to prompt an answer. The hard product is pretty nice and there are a few special touches which are especially appreciated in light of the hotel not charging a resort fee, however management should be accountable for the lack of training and quality control over the service levels. Upon check in I met with a gentleman who had very poor spoken English and the language barrier was substantial. I say this as someone who has lived in multiple countries with English as a second language and been an English tutor for years. The additional time spent trying to clearly enunciate was unlike anything I've seen over my extensive international travel. The St Regis butler service is known for two major things, packing/unpacking luggage and serving hot beverages. It was fortunate I didn't have need for the first service as that was never offered to me. The two times I called for hot beverages they wanted to charge me room service for them and had no idea that this was a butler offering. The butlers were also ill informed about the hours of afternoon tea as well as the need to reserve at least a day in advance to set expectations. They were however endlessly trying hard and it was clear that where their service fell short, it was not to do with their work ethic, but simply because they've not been adequately trained. The suite I had had stained sheets and a bathroom tv remote that didn't work. The elite breakfast used to cover the cost of two continental breakfasts excluding tax and tip. With the raised prices at breakfast, you can't even get the price of two continental breakfasts per room. When you spend $23k+ and 100 nights at a hotel chain to maintain Ambassador status and they can't even extend their own promised included continental breakfast, I'd be curious to understand how they expect guests to stay loyal. The spa was a continued theme of service disappointment. The spa is newly renovated and prices are steep. I was looking forward to taking advantage of the facilities and making a day of it to try to get bang for my buck. At dinner, the night before my treatment, I was called by the spa to be advised that there was no water at the spa and while my treatment could go ahead, the facilities would be unavailable. I expressed my disappointment and was offered a chance to re-book but as I was only there for one more day, that was the only opportunity. So I made new plans for the day. Lo and behold when I checked in shortly before my spa treatment was due to start, it transpired that the facilities were working well and despite knowing I wanted to make use of them, they did not call me to advise they got them working again. This left a really bad taste in my mouth. The hotel did not consider it warranted to contact me about the disappointments when I outlined them in the hotel survey so it's clear

We just wrapped up a long weekend here during mud season. We had issue with the heat in our room which the staff quickly tried address and ended up moving up to the Roch suite. It was very generous and unexpected. From the time we arrived until we left the hospitality was top notch. The suite was fanastic and loved the fireplaces and balcony. The bed was a Bryte ‘smart’ which had variable firmess and interesting, soft rolling motion feature. Very comfortable ! Mini bar was stocked and all non- alcoholic beverages were complimentary. You can arrange for free airport transport. We ate Element 47 for breakfast (vegetable scramble was soooo good) and Ajax Tavern. Both were good. There is 24 room service, but the late night menu is light but nice to have the option. The hotel is within walking distance of everything, including the Rubey Transit location where you can catch a clean and free bus to Aspen Highlands Plaza to get the Maroon Bells shuttle. This hotel may not have the unique, location specific vibe of the Hotel Jerome ( our second choice and I recommend the J -Bar there), but we really wanted a fireplace and balcony and we loved our stay at the Little Nell. Thank you !

Liebe Janica, ich möchte Ihnen und Ihrem Team für den hervorragenden Service und die Gastfreundschaft danken, die Sie während meines Aufenthalts in Aspen erbracht haben. Ihre Aufmerksamkeit auf jeden Detail, die Bereitschaft, all meine Forderungen zu erfüllen, und die besondere Pflege, die Sie gezeigt haben, waren für die Perfektion dieses Moments unerlässlich. Der Hochzeitsvorschlag war ein Meilenstein in unserem Leben, und Ihr Engagement und Ihre Aufmerksamkeit machten alles noch besonderer. Ich bin Ihnen und dem ganzen Hotelteam für die Unterstützung und Unterstützung in diesem wichtigen Moment sehr dankbar. Mit meinen besten Blicken, Henrique Colombo Cabrini

The facility is relatively new. It is clean, well cared for. The staff is very helpful and friendly. Just a couple of minor things could be better: Parking is limited if arriving late, the lighting in the bathroom is not enough for these eyes, cell phone coverage is poor, but they have free wifi to enable wifi calling.

Wir fühlen uns wie auf einem Gestein gedämpft. Die Lage war perfekt für das, was wir brauchten und nahe entweder Glenwood oder Aspen, es war sehr haushaltsfreundlich, aber es fühlt sich nicht wie sie irgendeine Ecke auf Unterkünften schneiden. Wir waren nicht da, um die Pool-Einrichtungen zu verwenden, so werde ich keine Kommentare hinzufügen. Die River view war ein schöner Touch. Neues Teppich, schöne LVP-Ebene im Badezimmer, super sauber. Beachten Sie, dass die oberen Ebenen Schritte haben, um Ihre Gepäck zu tragen. Colorado ist sehr aktiv, so dass uns das nichts beeinflusst und wir wurden vorhin gefragt, unsere Präferenz. Ich liebe es, als ob das Personal ist detailliert orientiert, macht für einen komfortablen Besuch. Die Türen, wie die meisten Hotels sind schwer und laut, machen Nachtlärm ein bisschen schwierig. Nichts aus der gewöhnlichen. Betten waren bedienbar. Ich möchte wirklich zurückkommen und mehr von der Main Street besuchen. Das GOAT Restaurant über die Straße ist wunderschön!

Die Besitzer müssen die Matratzen aktualisieren (Ziehen und Königsgröße). Nicht groß schlafen, aber sonst schöne Ort, um mit zwei jungen Kindern zu bleiben