Yyldyz

Das Hotel liegt außerhalb der Stadt, man muss also nicht herumlaufen. Riesige Zimmer. Die Klimaanlage ist extrem kalt. Sehr begrenztes Frühstück und sehr seltsam arrangiert – Haferbrei, Teller und Löffel befinden sich an drei verschiedenen Orten. Katastrophale Matratze. Es ist unmöglich, das Licht auszuschalten, ohne hinter jeder Lampe herzulaufen.

Ich bin seit ungefähr einer Woche im Yyldyz Hoteli, die Zimmer sind groß, sauber und komfortabel, das Personal ist freundlich und sehr hilfsbereit (besonders dank Viktoria), aber die letzten 3 Tage meines Aufenthalts in Aschgabat gab es kein Internet. Das Hotel organisierte erst am letzten Abend ein provisorisches Internet. Es ist nicht akzeptabel, dass man in einem so schönen Hotel mit exzellentem Service nicht länger als 2 Tage Internet jeglicher Art zur Verfügung stellen kann und erst am dritten Tag an die Lösung des Problems denkt.

This hotel was a very big surprise for me. It is labeled as a 5 star hotel and trully is. The rooms are shockingly big and the amenities provided are for a true 5 star hotel. The bed is very large and the room setup is more than confortable and functional. The one big plus is the desk behind the bed and near the refrigerator and the coffee machine. The hotel provided good speed Wi-Fi and also a walled LAN socket. Everything is provided for your own confort and relaxation. Digital TV is available and frankly I never got to the end of the channel zapping, after two days spent there. The bathroom is very large and suprisingly you have both shower and bathtub in the same room. The toilet and bidet are located in a separate space which is closed by a glass door. Two bathrobes were provided, as well as various toiletries, including a shaving kit. The breakfast is very good and you can chose from a large selection of food and fruits. The 18th floor restaurant is also very nice and with a nice view over Ashgabat. After experiencing two breakfasts and two dinners here, I am sure that the hotel has a very good chef on its payroll. The spa is very large and quite practical. Be aware that there are two pool areas, a smaller one usually frequented by children and elderly peole and a larger one which is perfect for doing laps. The size of it is of around 30-35 meters, which makes it slightly bigger than a semi-olympic one. Changing rooms, lockers, showers, towels, everything is provided there. A word of caution though: if you want to reach the spa by pressing the -2 level elevator button and if you exit the elevator when you reach the -2 level you might get trapped in a very tight and dark space, as the elevator doors are closing very quickly behind you. Some metallic doors at the spa entrance are locked and they posted a small sign on the door. The problem is that one does not expect that door to be locked and is ignoring the writing on the door, thinking that it might be some sort of welcome message or a specific indication or request. It happened to me, I stepped outside the elevator and doors quickly closed behind me. The space was of 40 cm wide between these metallic doors and the elevator doors. After 10-15 minutes of pushing the elevator buttons, the elevator finally arrived and I rescued myself from this trap. So, if you want to avoind situations like this, just exit the elevator at the ground level and just take the stairs from the lobby down to the spa.

Incredible building which is very similar to the Burj Al Arab sail shaped hotel on the beach in Dubai. It is spotless and no expense has been spared. Rooms are huge and the views are breath taking. Great outdoor swimming pool. Most 5 star hotels struggle to generate any atmosphere and they are mostly quite sterile. This hotel is the same but has two further disadvantages, the hotel is largely empty and the staff (the real potential in any hotel) are largely disinterested in the few guests that are in the hotel. I walked into the restaurant for breakfast and I was the ONLY guest there. I counted 7 staff and not one said good morning to me. I felt unwelcome.

It was my second time at the hotel and compared to my first experience about 9 years ago, the stay was much more pleasurable. The hotel is as beautiful as its images, or more so, unless your eyes are easily strained by the abundance of gold :) The rooms are large and airy (try to get an odd-numbered room, then it won't be facing this large ensemble of heating aggregates outside that make permanent humming noise. Not loud but noticeable). The restaurant is actually surprisingly nice and has an abundant menu, and my Carbonara one evening was so good that I didn't hesitate to order it again (although the manty that waited for 45 minutes were sadly underwhelming). A special word goes to the staff of the hotel that goes above and beyond to make the guests feel really cared for. Their flexibility, friendliness, availability and a word of advice were greatly appreciated.

Given that this is supposed to be the best hotel in Turkmenistan I was disappointed. The hotel itself is very grand and the rooms we got at least were very big and spacious. The room had a great view of the skyline. Even I believe. The odds were facing another direction. The indoor pool was nice and big and heated. Breakfast was average. Had some breads and cereals, fruit, boiled eggs, and vegetables which one day included potatoes and I guess u can get an omelet but this is not written anywhere and my friend had to ask. Nothing to write home about. Now on to the bad. The whole hotel was so hot. We went in march when it was still Chilly outside but inside the hotel was a sauna. The Rooms were hot. The AC would not go down past 25. I like it especially cool when I sleep so I was very uncomfortable. I even had to move my bed over by the window and sleep with the window open. The gym was very hot. I asked the guy if he could turn the air on so he comes in the room and pushes the button just like I had done. 20 min late still on 25.5 so I go back and he was rude to me and basically didn’t care. Said it’s on. The pool and surrounding areas were about 80+ degrees Fahrenheit, even hotter then the rest of the hotel. Restaurant- hot. You get the point. Speaking of the restaurant the food was not great. Steak and chicken were very overcooked. Chicken salad with fruit was doused in some mayo like dressing that didn’t say on the menu. Tuna salad was bland and small. Just to make a few things. Expected more. This hotel cost us about $400 auSD a night, and when we checked out we were told we had to pay for the coffee. It said 2 complimentary but they were Nescafé packs apparently. It said nowhere else on the pricing list about the coffee pods. I’m Paying that much a night and don’t even get free coffee. I told the lady she needs to make it more clear and she was extremely rude and insisted I pay. And it was expensive 21 manat for a tiny cup of coffee. Listed nowhere. Was not impressed with the service. The bell hops were nice and accommodating but that’s about it.. would recommend trying another hotel if you make it there. Not worth the price