Gastnutzer
8. Februar 2025
We recently stayed as part of my wives 40th birthday celebrations. I must say that the hotel, grounds, rooms and decor are truly stunning and it is certainly a luxurious stay that makes you feel like you are staying somewhere special. The room (Banks) itself was of a top standard with roll top bath, large comfortable bed, separate bathroom and a real tranquil space with no TV meant that you just could switch off. Now the niggly part and it is just an productive criticism. I feel that there could have been some small touches that really set the stay apart from other boutique hotels that we have stayed in considering the price that was paid for a room only. As mentioned this stay was part of my wives 40th celebration and I informed the hotel in advance but there was no acknowledgement of this even in the hand written card left in our room, where as places we stay previously have done plates of chocolates with scribing or a bottle of sparkles. The other niggle was it felt like there was a need for every penny to be made. We decided to have breakfast in the restaurant in the morning and went for both cooked breakfasts which was very tasty and made with local produce to a high standard. It come with 2 poached eggs but only 1 slice of toast so my wife asked if she could get another slice of toast which arrived very quickly, no suprise really for when we got our bill at check out there was an additional charge of £4 odd for a lice of toast!!! This was very over priced slice of toast and after spending so much with the hotel, I couldnt see why this couldnt have just been given from the continental table. It is small touches like this can be improved. Overall a truly luxurious hotel but just felt it could give more.
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