OMO7 Asahikawa by Hoshino Resorts

The room hygiene is so poor. Room and bathroom have a lot of human hair, even the bed also has tiny hair.

This review is for Trip.com's service, not too much on the hotel. Prior to booking the hotel room few months before my stay, i wrote and asked if the room that i am booking could accommodate my family of 4. It was a room with 3 beds. I have 2 adults + 2 children (8 & 10 years). I have been travelling around Japan and have been staying with hotels with triple bed, without problem. There were no reply from Trip.com and the hotel, i assume all is good. Things were horrible upon check in when the hotel told me i can't check in to the room with 4 people, and i will need to take an extra room for 2 nights. Worst part was, i will need to also change room as hotel do not have same room for 2 nights. It was a Christmas night when we checked in, it has really spoil my festive mood totally. Not only i have to pay additional for the rooms but it has spoilt our night as well. Feedback to Trip.com and they are compensating me $45 for all the inconveniences that i have gone through. Utterly disappointed after being a loyal member of Trip.com

Stepping into OMO7 Asahikawa in October is like entering a whimsical, yet refined autumn wonderland. The hotel’s commitment to its local roots shines through, from the delightful Halloween décor to the quirky concierge team, each donning animal masks that pay homage to Asahikawa’s natural inhabitants—squirrels, rabbits, and even the elusive Ezo deer. These playful touches make every guest feel part of the seasonal festivities. The rooms are a modern take on casual luxury, offering just enough space for comfort without compromising on style. The raised platform bed is a clever design element, providing practical storage underneath and adding to the room’s sleek aesthetic. A standout feature is the open-air lounge on the fifth floor, an unexpected retreat furnished with contemporary pieces crafted by Asahikawa artisans. On chilly evenings, guests can cozy up next to a real bonfire, fleece blankets at hand, savoring the warmth after a rejuvenating sauna. Though the public bath boasts a modern, serene ambiance, its popularity can be surprising—on one evening, I found myself queuing for a shower cubicle, an unusual experience in such a tranquil setting. But any minor inconvenience was quickly forgotten, thanks to the small, thoughtful touches scattered throughout the hotel. Most memorable was the welcome drink station by the concierge, where Haskap juice—served from a bear motif faucet—offered a burst of refreshing, tangy delight. Breakfast at OMO7 is all about quality over quantity. The buffet may not overwhelm with variety, but each dish, from seasonal delights like salmon on waffles to the perfectly creamy scrambled eggs, feels lovingly curated. It’s a modest spread, but one where every bite counts, making the start to each day a little more special. OMO7 Asahikawa manages to balance fun and sophistication with effortless grace—truly a hidden gem for those looking to explore this lesser-known corner of Japan in style.