Hotel Wing International Asahikawa Ekimae

It was the worst hotel in my whole Japan trip which I have stayed with another 4 hotels and all much better than this one. Very non professional for customer service and I would say quite”rude” for communication. I have stayed in this hotel for 3 nights and booking and email communication was ok until the check in process. During check in, we would like to purchase for the breakfast during our stay and was first told by the front desk tomorrow’s breakfast was sold out and can only book for the next 2 days and we said yes. Later, when I would like to pay for the breakfast, the front desk told me again, can’t book it now and must book in the morning which made me very confused. Anyway, the booking for breakfast was very non professional and complex which never happened to me with other hotels. Besides of that, when we asked for some hangers, the communication was bad and rude. Staff definitely need to be trained properly. This is bad especially compared with other hotel in Japan with Japanese style customer service quality. Finally, for hardware, the bathroom is very old with serious wear and tear. The carpets are very dirty and disgusting. Clean only provided every 3 days and bins won’t be empty if not put it out. I can’t understand why this hotel can have good rates but to me, even location is good, no more again.

Oh my god! Incredible quality hotel with reasonable price 2min walk from Asahikawa station Room was clean and comfortable Room. View to Asahikawa station was magnificent and super convenient You should try 2000 yen breakfast buffet Best breakfast I can recommend There are so many fresh expensive Seafood You can make your own Seafood Donburi It costs 3-4000 yen in Tokyo Best hotel with great quality when you travel Asahikawa

Self service style hotel except for checking in. You can get anything you want including toiletries, air purifiers and humidifiers as you desire. Nice breakfast available downstairs at ground floor

Excellent location and breakfast buffet. The universal twin bedroom is a bit small and facing the wall of building across but is functional clean and well maintained. The front desk staff are friendly but can’t communicate in English. We had to use Google translate. Parking across the hotel is 800 yen for 24 hours so would recommend. Beddings are comfortable and room is clean and quiet. Breakfast buffet with sashimi hot dishes and ice cream is such a delight and is the selling point of this hotel. Overall we are very pleased with what paid for as now is non peak season.

The biggest selling point of this hotel is the location (next to JR station) and the seafood don in the breakfast. During my visit, the air condition was not working and the front desk offered me an electric fan, which is better than nothing. For breakfast, apart from the seafood don, other choices are quite limited. Nevertheless, most people will be filled up with that so it is not such a problem.

Location is within 5min walk from JR station, opposite Aeon mall that link to JR station, room only be cleaned after 3days stay for environmental concern, but towels are changing daily,. Self collection of tea, coffee sachet, DHC cleaning oil& toner & others toiletries.Room is not big as usually Jap room, lots of powerpoint sockets which is great, happy with the stays