Residence Inn Hotels in Arlington

Das ist ein schönes Hotel, aber für den Preis, den Sie für eine Nacht zahlen, könnten sie zumindest Mikrowellen im Zimmer bereitstellen. Um Guru-Essen zu erwärmen, müssen Sie den ganzen Weg zur Lobby gehen, um die eine und nur die Mikrowelle, die meiner Meinung nach lächerlich ist.

We noticed on first morning after first nights stay on our credit card a charge for 253$, when I called the desk, I was treated as if I was lying, the clerk began asking if we had eaten steak and salmon, I said no we ate at Troys. We had two drinks at the bar, but we used our credit card, nothing charged to our room. She told me an investigation would be done. Of course later she called back stating it was a server error. I would never stay here again, customer service is poor, and quality improvement is needed.

Nice clean facility. Guest services were very helpful. We were only there about 12hours for an overnight stay. We stayed in double rooms with children. The facilty made sure we had connecting rooms as requested in the reservation. Rooms were of a good size and appeared recently updated. Little disappointed that the pool closed at 8 as we didn't get there until almost 8. Overall a great facilty that I would stay at again.

This was the 4rd Holiday Inn we stayed at in Texas and it was the most modern and cleanest room we had.The breakfast area was great and the Mall opposite was an added bonus.It was a great location for the baseball and Six Flags too. We do feel really disappointed that there was no mention of the building site opposite on the hotel description. The building work started at 6am most mornings and sometimes continued through the night.Upon check in we requested a quiet room, we received the opposite.Unfortunately, we had several bad nights of sleep here before returning to the UK. Once the building work is finished this hotel would be a great place to stay.

Das Zimmer ist sehr geräumig, zwei Queensize-Betten plus ein Schlafsofa, bietet Platz für 6 Personen. Das Parken ist kostenlos, nicht weit vom Six Flags Amusement Park und dem AT & T Stadium entfernt. Es gibt auch einen Wasserpark am Tor. Das Frühstück war normal mit Obst.

I stayed at the Arlington North location for 2 nights April 24-26th- 1st night I was checked in using my same card that I use for incidentals. I wasn’t informed about what kinda of card this location preferred. But I was told, after already having my card swiped and keys made, that the WiFi is out due to some storm damage. The next day I went to extend the stay, since the WiFi was out, I couldn’t finish my assignment, and needed the extra rest. Since I used a third party site, I had to make a whole new reservation for each stay. Which meant 2 separate incidental fees. I go to check in with the front desk and at that time I was told by Candice, That TownePlace suites don’t take prepaid cards, and she would have to inform her GM. From that point, I observe that there is no communication between staff or lack of training, however I explained to them my concerns and how that this information was new to me and how I felt about the situation and in turn shouldn’t be reprimanded by false information or lack there of. Consequently they were responsible for the miscommunication and honored the agreement. I was also informed that they don’t want people using prepaid cards as forms of payment because they take up to 7-10 business days to refund the money, unlike the normal 3-5 business days Im custom. As of May 4, I still have yet to receive my refund. As well they were still showing pending on my account summary. I immediately contacted my bank and they informed me, that not only were payment status read pending, but they have the ability to hold my money until MAY 11th!!!! I was shocked and very upset at this new information and reached out to the location. They of course just repeated the same thing that they said before. Only this time they were very unapologetic, didn’t emphasize with my problem and proceeded to make me feel as if their hands were tied and conducted themselves in a nonchalant manner and was hesitant to give me the corporate contact and they’re names. GM Alyssa I believe, I never seen her face and refused to call her superiors. Stating, once again misinformation, that the office was closed. Without even suggesting leaving a voicemail or email. In addition, she stated that this was a franchised location thus the brand standards of Marriott were not applied nor informed. Seeing as they were not being any kind of help. I located the contact information for cooperate and left my own voicemail. When I reached out to Marriott, I was dumbfounded by the policy method that the use for this situation. This is to send you and your concerns back to the location where they were placed and hopefully they will handle it. In other words send you on a wild goose chase to get absolutely nothing done. Everyone I talked to disassociated from taking accountability and gaslight you till you move to another and then it’s one person after next repeating the same script as to Confuse and convince outsiders that they are an organized and stable. When in rea

Wir reisen über das Land und Dallas war Mittepunkt. Wir buchen die Nacht über das Hotel heute Abend App, mit der wir vorher gebraucht und waren froh. Ich hatte in einem anderen Red Roof Inn geblieben und es hatte 60% Genehmigung auf dem Hotel heute Abend App, so gingen wir weiter und buchten. Es war 130am, als wir ankamen, so waren wir nach 11 Stunden Fahrt ziemlich müde. Der Kellner war schon bei der Eincheckung. Wir bemerkten, dass die Farbe auf der Außentür geschnitten war, aber gut gebildet. Nachdem wir unkleidet waren, bemerkten wir ein paar kleine Fehler, die mein Mann sagte, sie sahen wie kleine Steine, die er getötet. Wir dachten, sie snuckten in, während wir rein gingen. Nach dem Duschen bemerkten wir, dass der Boden an unsere Flip-Flops stickte, aber wir sind einfach zu müde, um zu rufen und Zimmer zu wechseln. Wir haben die Betten nur sorgfältig überprüft und schlafen aus. Am nächsten Morgen bei der Checkout erwähnte ich den Bugsandboden und der Kellner sagte, oh wir werden die Bug-Personen in.. 🙄 Während sie unser Checkout verarbeitet, wollte ich einige der kostenlosen Kaffee im yhe Lobby nehmen. Sie hatten Tassen und Tops, die nicht miteinander passen /fit. Als ich den Verwalter fragte, sagte sie.. oh würdest du andere lieben! Ich hätte mich nicht stören sollen, seit ich es meinem Mann gebracht habe, sagte er, es schmeckte wie, was er sich vorstellte, dass altes Gewässer schmeckt wie und schnell wegwerfen würde. Ich habe diese Unterkunft heute Abend an beide Hotels gemeldet, die keine Ausgleichszahlungen von dem Hotel selbst erhalten konnten.

Ich war hier für das Dodgers-Spiel im Globe Life Park. Es war eine Last-Minute-Buchung. Das Hotel hat eine ziemlich gute Lage, viele Restaurants in der Umgebung und der Park ist nur etwa 1,6 km vom Hotel entfernt. Ein Typ, der gegen eine Gebühr von dort hin und her fährt, ist ein Typ. Das Hotel ist für den Preis etwas nett, könnte aber IMO etwas sauberer sein. Würde wieder hier übernachten, wenn der Preis stimmt.