SpringHill Suites Arlington TN

The shower pressure was extremely low, and the water did not get close to hot in my first room, and the toilet did not work. The couch was counted as one bed, and the iron useless. This information was not disclosed on the reservation website. Imagine getting ready for a funeral while the toilet, shower, and iron were all broken, my 11-year-old daughter is a type 1 diabetic, the refrigerator was not cold, and the medication needed to be refrigerated, it eventually warmed up after 2-3 hours. After my family funeral services, I came back to the hotel to relax, so me and family proceeded to the pool where, after changing rooms, I discovered cockroaches by the pool ("I showed the front desk the pictures"). It was incredibly troubling not being able to rest and unwind because I was already mentally and physically exhausted. I was of course offered points I guess for a free stay but actually the room should have been taken off.  Again, the ladies at the front desk were very sweet but unfortunately, I was not able to relax. I unfortunately, will not post pictures because it was already disclosed to the front desk. I just had to rant due to my troubles.

We only stopped overnight on our way through town. The hotel was very clean and up to date. The hotel staff was friendly and had a lot to offer for information. The room was very clean and comfy. Even the pull out sofa was a good sleep. The breakfast was nice. Having the bar at the hotel was nice for a drink after a long day on the road.