Club Hotel Aguamarina

Disappointing Stay – Not Worth the Money Really disappointing first holiday. Paid extra for a garden room but it wasn’t worth it. The walls were so thin we could hear everything from next door. Food was extremely basic, definitely not what we expected. The hotel is not disability friendly – we travelled with a child with autism and faced several challenges. One of the biggest let-downs was the lack of promised activities. Our child was excited for the bouncy castle, but we were told by entertainment staff it wasn’t available due to staffing – and to “go speak to management.” Completely unhelpful. Overall, a terrible experience. We won’t be returning. Please see photos of our room.

I don’t like starting a review in this manor. From the previous review, I am British and also was in block A. I didn’t feel like a second class citizen or discriminated against in anyway. In fact totally the opposite. The cost of our holiday wasn’t expensive and to ad on the sea view room and the A/I package cost just over £100. With this you get breakfast, lunch, dinner, snacks also through the day including if you want to be Brits burgers, chips, chicken nuggets etc. the A/I drinks are served in sturdy plastic glass’s and if you want anything not on the VERY CHEAP A/I it does come with a cost and is served in real glass’s. We had several cocktails through out our week and Rose wine. I found every member of staff to be helpful and most of them understanding. I speak a good standard of Spanish but not fluent. Not once did I hear “No habla Ingles” or “ No comprendo” in fact they tried to correct my Spanish in a nice way not rude and if we still didn’t understand each other they got an other member of staff who was fluent in English to explain to us both. Ok that’s over with. We have stayed here several time between the year 2001 to 2009 but wanted to come back even tho we have read bad reviews. Block A is more expensive to stay in but gives you the best view as you can sea the whole of the beautiful bay. There was a lot of older Spanish guest in here but they had yellow wrist bands on which I think means B&B and evening meal. So when they had alcohol drinks they had to paid for them so in a real glass. We had green wrist bands for A/I. Pizza Corner is out in the patio area of Bar Bahía which served four types of pizza. Block B has more of the complex view and for a little cost a pool view is extra. The snack bar is located in the Pool Bar Piscina. This wasn’t to our taste but was always busy. The complex was fantastic for family’s but also ok for couples. Five pools including water slides, several activities through out. We used the adult pool only if we wanted to cool off. The snack van is a French looking copy of a real Citroen Van and only serves 3 types of smoothies for A/I which we found disappointing but you could buy cocktails there ant sit and sip looking over the bay. Both of the restaurants in Block A and Block B are a little impersonal IMO as to the seating but I can see why they are set out this way as the Hotel has a lot of rooms. In Block B you can watch English football and in Block A Spanish football. We only ate in Block A restaurant. We always found something to eat. As the area of Arenal d’en Castell restaurant didn’t wake up until Wednesday day we started to eat out as even tho we are A/I, we love trying new foods and places to eat. The A/I package to be fare was at a little cost and drank that twice over ( I’m a sucker for Estrella Dam lol) The bus stop if you don’t hire car is just out side the hotel. From here you can get to Mahon, Son Parc, Fornells for around £5 for two people. We found them very easy to use. We

Just arrived back from Aguamarina, 7 of us including 4 children we went all inclusive. We had an amazing time! First off there is so much to do for the children! 1 family pool, 1 pool we thought was more of an adult pool, splash park, water slides, amazing park, football pitch, games through the day with the entertainment team (which were fab!), amusement room, go karts. There is a kids club, our children were 9,6,6,3. The older 3 went but found there were more children there a lot younger then them so didn’t enjoy, I thought would have suited the younger one more. The food: breakfast I thought was amazing, my mum didn’t like the scrambled eggs but I did. Lunch was great too plenty of choice. The snack bar opens at 12 til 10. Ice cream served all day from the bar. Evening meal starts at 7/7.30 can’t remember, great choice, I personally thought it was abit late could have opened earlier. Evening entertainment was good, some nights better than others. There is a white night so bring something white to wear. Pool: first few days we didn’t queue, but always found a spot later in day, people start queuing at 8.30, gates open at 9.30. We stayed in the main block, the other block has a restaurant too and an amazing terrace to sit and watch the sun go down. Beach is not far but is down hill, we had a pram and could access it easily. Accessed through the lower block lift down to leave -1. Rooms don’t have fridges you can hire them, we hired a pram 40 euros for week. Rooms were basic we had 2 single beds and a bunk bed. Could do with better mattresses if I’m honest and more pillows, you only get 1 and can hire another 🙄. We went for a couple of walks, had a curry at the Indian that was good, there’s not much about a few shops and the bars only open at 4pm. There is also a Chinese but we didn’t get there. All in all I would come again, we thoroughly enjoyed our stay. There’s something for everyone. Fantastic for kids!

Amazing family holiday, our 3rd time here, 3rd year, same week. Hotel clean and tidy, even upgraded to a sea view at no charge which was nice surprise, rooms comfortable and clean. Linen even changed mid week, towels everyday. Excellent selection of food each meal. Our son enjoyed the pizza. Staff as always lovely and helpful. Entertainment kept us occupied after food in the evening. Beach again is amazing. Bus to mahon right outside hotel. Can't thank the staff enough, they are amazing. Good luck to Ramon in your retirement. Our 3rd visit and still love the hotel.

went with my wife and two kids aged 5 and 7, was everything we needed and more plenty to do around the complex, food was really good with plenty of variety throughout the week. hygiene was pretty good for the size of the place. would definitely recommend the hotel for others. Our room was fairly small but did not need much space as only spent the night time in there, cleaners cleaned the room and changed bedding towels everyday. entertainment was good plenty going on all the time.