Lake Charles Apartments

Das Personal war sehr freundlich und effizient. Das Zimmer war sauber und komfortabel. Das Restaurant und die Bar waren tolle Wege zum Start und die Tage. Ich habe dort fast zwei Monate verbracht und werde sicherlich noch einmal dort bleiben.

Had the pleasure of staying at this hotel while in town for a cheer competition at Burton Coliseum. I really enjoyed my stay here. It’s centrally located with a ***** of other hotels and there are lots of places to eat and shop. Nearby is Target, Hobby Lobby, Marshall’s, and Ross. Olive Garden Walmart Panera bread and chick fil is also right across the highway. The beds were comfortable and the room felt like a suite. I had double beds and a little sitting area with a sofa and office table/chair. I could do some work while here. I loved how the toilet and shower were separate to allow others to get dressed and used toilet at the same time. Pros: centrally located to a lot of things, comfortable beds, easy check in, free breakfast, gym, pool Cons: only one person working desk at night managing front entry, phones, and housekeeping. middle table in between beds lacked an electrical outlet, the front desk market choices are expensive(10 dollars for a drink and pringles cup), and breakfast is nasty. I woke up with a few bite marks on my body both days but when I checked sheets for bed bugs I couldn’t really find anything. I even changed the sheets. So just watch for yourself

First, I would be remised not to mention that I have been a loyal Marriott customer for many years, over 25 yrs. Personally and I use Marriot when I have to go out of state for work as well. In November 2024, I stayed at the Residence Lake Charles on Prien. I have stayed there many times before. This time, I used points for the last-minute stay. I was there for a funeral. I made the reservation online. I have an upgrade on my profile to use, so when I checked in, I asked for the upgrade. I was told that I had to call reservations to have that done. I stood there, and made the call and the agent told me the hotel would cancel the one that I made, and they charged me 4000 additional points for the upgrade, which I had a free one to use before Dec. So, I don't understand that either. Upon checkout, I was asked if I stayed in both rooms. I said no, It's only me. Confused at this point. Apparently, they still had not cancelled the original reservation. I was told they would look at the camera and make sure I did not. I said fine. The manager all but flat out accused me of lying. I trusted that the matter would be taken care of, because I certainly did not, nor would I allow anyone else to stay in it as I was also accused of. Now why wouldn't they have deactivated the original room key in the first place is beyond me. Honestly, I had never been treated that way by a Marriot staff member in all my years staying with them. I would hate to think it was because any bias. The whole thing was horrible, because I know better having dealt with so many other locations. No one has ever told me to call reservations for an upgrade before. As a Titanium member certain things just come with membership. This manager could have cared less of my membership status. So, this morning, I have to head out of state for work for 2 months and I go to book my room in California to assist with the disasters there and notice that I was showing points used for the same day at the same hotel by both me and the reservation clerk. The hotel manager never refunded them. So, I call customer service, and was told it has to be investigated with the hotel management for review. So basically, same story now two months later. This review is to point out the rudeness and inconsiderate behavior to the members that has been loyal for so long. To point out the possible bias because of points usage vs paying, or any other possible bias she may have had with me. I do know for a fact, That I watched her with other guests, and she was just as friendly. With me her whole demeanor and attitude changed. Nevertheless, I want my points back and I will never be staying there again.

Das war mein erstes Aufenthalt in einem IHG Staybridge Suites-Eigentum. Ich war sehr beeindruckt. Erstens möchte ich sagen, dass ich ein harter Hilton-Liebhaber bin und ich bin nicht sicher, warum ich diesen Eigentum einen Versuch gegeben habe, aber ich bin so glücklich, dass ich es getan habe. Das Gebäude ist eine neuere Eigenschaft und erscheint sauber und gepflegt. Mein Zimmer war sehr groß und gut eingerichtet. Die Küche war groß genug und gut gespeichert. Ich liebte die Lounge Sofa und große (50+) Fernsehscreens (1 im Wohnbereich, 1 im Schlafzimmer). Die Matrix war super komfortabel. Es gab ein wenig Zeichen, dass die Matrix war neu und war ein Schönheitsherberge von Simmons Gastgeber. Es war super bequem und wenn ich für mein Haus kaufe, würde ich die gleiche Mattress betrachten. Mein einziger Beschwerde, und ich bin in diese Frage mehr und mehr, ist, dass es keine Badewanne in der Suite, Nur eine Dusche. Ich mag nicht, dass meine Wahl von Bad oder Dusche weggenommen wurde und jetzt kann ich nur duschen. Ich mag ein warmes Bad zum Ende des Tages entspannen und ich hatte diese Option nicht in dieser Eigenschaft, da es keine Badewanne gab, nur eine Dusche. Die Badeprodukte riechen schön und der Shampoo etc. ist der Gemeindetyp in der Dusche montiert. Das Fitnessraum war gut ausgestattet und Frühstücksbereich zufriedenstellend. Alle Bereiche des Hotels schienen unspottbar. Ich habe die negativen Bewertungen dieser Immobilie gelesen, aber während meines Aufenthalts hatte ich absolut kein Problem. Ich werde hier wieder bleiben, wenn ich in der Gegend bin.

Had a great stay at the Best Western located own Lake Prien Rd. Lake Charles, Louisiana

💚💚 Es ist einfach sehr sauber und ich würde empfehlen

Clean hotel. Comfy beds. Good breakfast. Quiet. Safe location. Excellent friendly and professional staff service. Overall had a wonderful stay. Will recommend and stay again whenever in town. Thank you!