Eilat Apartments

Ziva am Frontdesk ist erstaunlich. Ich habe ein Zimmer mit einem Pool reserviert. Es war Zimmer 103. Der Zugang zum Pool ist recht vom Zimmer, aber es ist nicht behindert zugänglich, wenn Sie das brauchen. Der Hauptpool ist. Meine Frau und ich sind Leute von Größe und wir fanden das Duschegebiet problematisch. Im Gegensatz zu vielen Hotels, wo es ein Duschegarten gibt, hat dies eine Glastür, die die Dusche öffnet, die den verfügbaren Raum verringert bis Sie die Tür schließen. Meine Frau konnte es kaum schließen und ich konnte es nicht schließen. Ich versuchte, mein Bestes zu tun, um das Wasser in zu halten, aber es gab einen Pool auf dem Badezimmerboden, der eine Gefahr ist. Meine Frau erwähnte es Ziva, weil ich nicht hebräisch sprechen und sie in der Lage war, unser Zimmer zu einem zu ändern, der keine Barriere zwischen der Dusche und dem Rest des Badezimmers hat und so konzipiert ist, dass das Wasser in den Abwasserraum geflogen ist, Sie bieten sogar den Squegee. Das Frühstücksbuffet ist sehr nett mit einer Omelettstation und wenn Sie Lebensmittel in Ihr Zimmer bringen wollen, geben sie Ihnen eine Box. Meine Frau und ich reisen nicht oft nach Elia, aber wir würden hier nochmal überlegen.

I stayed at the hotel between 17.5 and 21.5. The hotel is outdated, the dining room is reasonable and the pool is standard. However the customer service is very poor. We booked a room for 2 people, arrived two co-workers, got a room with a double bed. We were told to call room service and they would come and split the beds. We called, the guy who arrived said that the beds can not be changed because the base does not allow it in the room and if you want you can arrange the sofa bed as a bed - in the same breath he recommended calling the reception to change our room. I went to the reception, I mentioned the situation, the clerk could not help and referred me to the hotel manager - she just shouted at me that I should not come to her or contact her, I told her that the receptionist referred me to her so I came - it did not really interest her. Realizing that another room I was not really going to get, I asked the room service to arrange the sofa for the bed. Room service arrived again and brought us a blanket sheet and pillow. I called customer service, said I did not pay less than any guest at the hotel, why should one of us sleep on a couch ?? The employee told me she had nothing to do, I asked a principal to get back to me. To this day (after the holiday) I am waiting for the same call. We slept with two adults when one was in bed and one on a couch (that could not be opened!) For an entire vacation. Another point, you can also get- Room with a view of the garbage cans and a wake-up call at 7 a.m. with a truck coming to evacuate them.

”I had an exceptional experience at the lounge of the Herods Hotel. The atmosphere was elegant and relaxing, providing the perfect setting to unwind. A special thank you to Irina, the manager, and her assistant Victoria, who went above and beyond to ensure our visit was truly memorable. Their professionalism, warmth, and attention to detail made us feel incredibly welcome. The service was impeccable, and every request was handled with care and a smile. I highly recommend visiting the lounge if you're staying at Herods – it's an experience not to be missed!”

We had an excellent stay at the Neptune. It is a 5-star hotel, part of the prestigous Dan Hotel chain. Our room had a balcony overlooking the 25 meter heated pool with the Red Sea beyond. The room was a generous size, clean, with an upholstered arm chair that doubles as a spare single bed. The bathroom had a big mirror and a glass-door step in shower. The soap and other amenities were renewed as needed, and fresh, soft towels were provided generously. The curtains completely darkened the room if desired, the room was thoroughly cleaned and the sliding door to the balcony was spotless. The large size double bed was comfy with lots of pillows and a warm coverlet; the closet had adequate shelves and hanging room and extra hangers were provided promptly when requested. Every room has an electric kettle, two glass mugs, bottled mineral water and coffee, tea bags, sugar and sweetener for making hot drinks. There is a small fridge and safe as well. The buffet breakfasts were extraordinary! The dining hall staff were very helpful and willing, and kept the buffet constantly replenished and beautifully presented, not easy with lots of kids helping themselves. In addition to manned espresso machine, the hotel had recently installed two self-service coffee machines, so there was no wait to have a hot drink. The buffet had several fresh salads, as well as cut up vegetables for making your own, and several freshly made salad dressings, olive oil, lemon juice, fresh lemon quarters, and nice touches like bulgar and roasted seeds. Fresh cut citrus fruit rounded out the selection. Two chefs prepared omelets to order with fresh eggs, fresh sliced mushrooms, onions, parsley and grated cheese. Additional warm dishes included scrambled eggs, hard-boiled eggs, mini sliced baked eggplant, fresh pancakes or waffles, baked cakes including delicious warm cheese cake, croissants, borekas, and various specialties like lasagne and fresh pizza. There was always a selection of yogurt, sour cream, cold pudding deserts, as well as fresh cold hotel specialties like malaby and a whipped cream-cheese cake that was heavenly. There was a good selection of sliced hard cheeses, both salty and mild including a great fresh ricotta and white cheeses, like cottage cheese, white cheese with scallions or fresh dill. Tuna chunks, tuna salad, at least two kinds of herring, green and black olives, pickles, halva cubes and every kind of condiment were always available. Cereals included corn flakes, granola and 2 other choices, cold milk and cold chocolate milk on tap, chocolate spread, apricot and strawberry preserves, syrup for pancakes and waffles, in short, just about anything you could possibly want for breakfast. The hotel had many families with children, which resulted in some spills and dropped pancakes, and the dining staff always cleared things up immediately. They kept the buffet looking tempting and fresh at all times even with literally hundreds of diners at o

Great location ! The stuff are very polite and welcoming We want particular to praise the guy in the front desk - I’m sorry we didn’t catch his name - but he is I think Russian. Every time we asked him for help he was so nice and helpful although sometimes the lobby was very busy. Please make sure he gets this compliment.