Gold Coast Apartments

"Beautiful, gorgeous, well kept and modern apartments. We stayed in a 2 bedroom, 2 baths. The bed & pillows were nice and soft. Spacious with full views floor to ceiling windows that affords direct views to the harbour. Nice living room space with tv. So nice to have meals out at the balcony due to the amazing views. Aircon works perfectly. Kitchen is modern with everything you need to cook. There is a huge park just 5mins walk down by the ocean perfect for kids. Overall highly recommended and I'd give our stay an 11/10 -"

"We stayed at H residencies (room 24106) for 4 days in June. The location is amazing - close to beach, restaurants, clubs and shops. Very happening place. Beautiful view from the balcony too. Access to 3 swimming pools, spa and sauna. However, following reasons, we were not very happy with. - in both the bathrooms, the shower door won’t close properly, water spills outside, making the whole bathroom wet. Safety hazard as it’s very slippery and you have to be very careful. Moping and drying after each shower. - the carpet and the rug need a good washing and cleaning. They were dusty and dirty. - there was no conditioner or body lotion provided. It is very usual to have these amenities. I never carry them to any holiday stay overs. - the AC won’t go more than 24C, which is generally okay but my parents felt cold it would have been good to have extra blankets or portable fan heater or fan for summer for people with different needs. - it is next to impossible to talk to anyone. I could only contact them through TRIP.COM app or email. No one picks up the call or replied to normal message. - there were many patches on the walls and not well presented. Furniture also looked old and dirty."

"Gute Lage unweit des Strands von Broadbeach, Preis/Leistung in Ordnung."

"呢間酒店嘅櫃台比較隱蔽，店面很細。如果沒人指路還有點不好找。  我們住42樓 ，城景。景觀很好！房間內也幾漂亮，舒服。 這酒店有免費泊車位提供，自駕的話是非常的好！ 早上露台有時會有幾隻七彩鸚鵡來探訪。好可愛！ 樓下便是超級市場，走去衝浪這天堂也是5分鐘左右腳程。位置很方便！ 但是清潔度很差，熱水壺有陳年舊漬，很污糟，不能用。地毯踩上去感覺是黏黏的，就是多年沒洗過的感覺。玻璃窗也是很多漬。  員工方面， 態度還好啦～ 有笑容不差，但感覺上也不是特別殷勤。 下次再來我未必會住這裡，因為有小孩子，乾淨的住宿很重要。"

"Unfortunately we did not have a great stay. We booked 3 apartments for a family vacation and all 3 had issues. All 3 apartments had faulty air cons. 1 air con didn’t work at all and also a toilet in that apartment didn’t work either. Also when we arrived, we found one of our carparks had a car parked in it and that 2 other guests were allocated the same Carpark as us. We all contacted the letting company and all guests were told to seek help from the apartment reception who then told us all to contact the letting company as they don’t deal with the private apartments and their carparks. So it was back and forth for hours, we even visited the office twice until the car was finally removed. In terms of the no aircon/ broken toilet room, we were told there was nothing the letting company could do about it as they only have 1 staff member on so we’d have to wait for the next day and that some of our cost would be refunded (We are still waiting). The next day, in the morning the staff member visited and said the aircon is broken and they’ll have to find another room so will get back to us. It was close to the letting company’s closing time and we hadn’t heard back so we followed up only to be told there’s no more rooms available and our family would have to make do with the fans. Our family members in the no aircon room got sick from the heat/ stuffiness even with the doors and windows open. The amenities - lagoon, gym and pool are awesome So it was really unfortunate we did not enjoy our stay due to the lack of upkeep of the apartments and the service."

"Ausgezeichnete Wohnungen, die erste Linie, vom Balkon war Blick auf den Ozean, ein nahe gelegener Abstieg zu den Stränden, nahe 5-10 Minuten zu Fuß Einkaufszentrum. Großes Wohnzimmer (2 Sofa, Esstisch, Zeitschriftstisch, TV, Konferenz) mit Küche (Koch, Kühlschrank, Teepott, Mikrowelle, Lebensmittel und Kochplatten) mit Balkon mit Tisch und Stühle, Schlafzimmer Doppelbett + Kabinett, Bad kleine, Es gibt ein Zimmer mit Waschmaschine + Staub, Tug, Layout Trockner. Im Hotel gibt es einen Pool und Grillplatz. Parkplatz. Respeshchen ist wie überall in 16-17 Stunden geschlossen, aber der Eingang zum Hotel mit elektronischem Schlüssel. Sehr genossen!"