Yunshui Lanting Hot Spring Hotel

I'm afraid my experience wasn't the best. When arrived our room, the floor (carpet) was super dirty. We complained to reception and they sent a cleaning lady. She wasn't super happy to clean the floor but we waited patently. Once she finished we open the bed and saw some hairs. We called reception again. This time one of the hotel managers came to meet us. She apologized and decided to upgrade us to a nicer and bigger room for free. They still took over one hour to clean it to make sure it was in acceptable conditions. I'm not sure we were just unlucky or that is the normal standard in that hotel. In any case, the new room was good to stay and we were happy with their efforts. Breakfast is almost inexistent for foreigners and it finishes way too early: 8:30. Arriving twice at 8am, we could barely find food. Except for this location, is good (close to train station, close to hospital where you can do virus test, close to connection point to enter Changbaishan (North), close to some big green areas (pine forests) where you can have enjoyable walks in the morning or after dinner. As a conclusion, if I may give some constructive feedback to hotel manager: - please consistently and thoroughly clean your rooms when guests leave; - extended breakfast time to at least 9:30; - include more variety in the breakfast and make sure quantities are at decent level by 8:00.

朋友一行遊長白山，攜程訂的雲水瀾庭酒店，沒想到旅遊區的酒店服務特別棒，入住當天會有客服經理打電話加微信安排接站，有問題隨時聯繫解決，酒店整體也不錯，旅遊淡季房價不高，性價比超高，房間超大，乾淨整潔，設施設備齊全，離高鐵站十分鐘車程，有温泉汗蒸免費，體驗特別好。

跟老婆一起來二道白河鎮玩，訂了這家酒店。管家很貼心，提前跟我們溝通天池的天氣情況，給到出行建議，房間乾淨，睡覺很舒服，酒店的户外温泉也非常給力，早餐味道也可以。鎮上打車不方便，酒店這邊有司機專門接送高鐵站和各個景點，司機王哥非常親切，一路聊的很開心，愉快的路程。

和父母出遊，父母很滿意。 客服經理董經理在入住當天一早就聯繫，幫忙預訂接高鐵的時間，並且升級了房型還贈送了温泉券，非常感謝。 酒店司機劉師傅幫忙安排了長白山遊玩幾天的接送，非常貼心，也感謝楊師傅，俊傑師傅的接送，這幾天玩的很開心。 下次有機會還會入住。

第一次享受酒店接站服務，這對新到異地的客人十分友好並感受到熱情❤️到店後，酒店給我免費升級為套房，一房一廳面積很大很舒服 ，有問題服務人員都很快回復，離開時因擔心遲到沒有到餐廳用餐，酒店經理給我們一套早餐包，真是太貼心了！晚上體驗了一次雨中的温泉

房間不值得300的房價，而且早上自助餐人多的時候，水煮蛋也不上，大部分是旅行團過來玩的，而且説温泉，就是樓頂上弄幾個大水盆，還不如去洗浴中心，加温泉還要550元一晚上，衞生間還一直漏水，有異味，好評都是刷的 衞生：差，第二天衞生打掃枕頭上都是頭髮 設施：陳舊 環境：像100多的招待所