ChangBaiShan Academy Tianchi Hotel

The hotel is very new and the check in staff gave me a complimentary upgrade to a bigger room, which I enjoyed very much. Great location, decent breakfast and value for money.

We had a wonderful stay as a family. The hotel was clean, comfortable, and very well-maintained, making our trip truly enjoyable. What impressed us the most was the excellent service — especially the butler team. Their responses were always very fast, and whenever we had any questions or small issues, they assisted immediately and resolved everything quickly. Overall, a very pleasant experience and we truly appreciate the warm hospitality. Highly recommended for anyone looking for a comfortable and worry-free stay.

Location: Excellent. Walking distance to Changbaishan North Slope entrance. Hotel has a complementary transfer in the morning too. It is by the Er Dao Bai He River and there is a walking trail leading to En Du Li (恩都里) tourist park where with many shops and food options and a few cultural performances. Staff and Service: Excellent. Everyone was welcoming. In particular I would like to call out 前台/管家的 小余和小王。They are very helpful and follow up on our arrangement for pickup proactively. Transport: Excellent. Complementary pick up from Changbaishan High Speed train station. Our driver, 刘司傅, is very helpful and gave us a warm welcome.

Booked a room with loft so it can fit our family for the winter trip but the loft room was oddly stuffy and warm. As it’s winter, the air-conditioning / heater unit is not working. The place is huge so depending where you are staying, the walk to the restaurant for breakfast may be a little while.

The hotel is very clean and boasts serene environment suitable for leisurely stay. Special complimentary comment goes to Ms 何霖whose dedicated service made my stay comfortable and enjoyable.

這趟旅行很值得，雖然沒看到天池。但入住於長白山書院天池酒店彌補了所有！單獨的院子，還看到了小鹿，設施新，但沒異味。離長白山北集散中心近，有公交，天氣好可步行！特別感謝管家小於和小周，服務細緻入微，業務能力強！消息回覆快，因為行程安排，給延遲退房，提供了很多便利！有緣再來，還會選擇這裏！

值得無限次入住的酒店！非常好的體驗！中式庭院，書院韻味，傳統與現代完美結合！設施現代，環境清幽，松風鹿苑，輕鬆愜意！尤其是管家小於服務熱情，暖心周到，接站，入住，遊覽攻略，安全提示……非常貼心，點贊👍

這次長白山之行最驚喜的就是入住書院天池酒店，完全超出預期！ 一進酒店就被新中式園林風格驚艷，青瓦迴廊、墨香書畫，配上雪景像水墨畫，安靜又治癒。房間寬敞明亮，落地窗能看林海，床品柔軟、設施智能，地暖超暖。 服務更是貼心，管家小於和小雨全程對接，早餐中西結合，本地小吃很地道。最棒的是能在庭院喂小鹿，拍照超美。 位置絕佳，步行到北坡集散中心，出行零負擔。整體安靜療愈，親子、情侶、度假都合適，長白山住宿首選，強烈推薦！

房間特別乾淨整潔，裝修很新無異味。住的1號樓 離3號樓餐廳有連廊。 服務也很好，定了兩間房，希望在同一層，管家小於和小雨幫助協調還升級了房型。接送站，去集散中心的班車都安排好了，有需求響應得很及時。 酒店中有鹿可以看，下雪天很漂亮。 酒店位置也非常方便，離集散中心和二道白河鎮上都很近。最近淡季打車也很方便。