Changbai Mountain Tiantian Hotel

We could not ask for a better hotel in Erdaobaihe. The sincere welcoming, the train station drop off, the laundry room. The reception staff was great and helped us to be dropped at the train station at early morning which was grateful. The location was great as well with walking distance to grocery shop and restaurant.

Good , clean friendly staff. GOOD LOCATION

An extremely comfortable and value for money room in Erdaobaihe, I would highly recommend friends and family to stay here. The room looks relatively new. Room was clean, bed and pillows are very comfortable and I slept very well. Toilet was very clean, well equipped and stocked, water is hot. Train station pickup/dropoff services are generously provided. Boss is helpful and service is courteous, if you need any help they will be more than happy to assist. They also provided free upgrade to my room. The hotel location is also fantastic, close to many eateries the main areas (my favourite is xinyan shaokao!). 30mins walk/5mins car to Changbaishan north visitor center

The receptionists were very helpful and helped us to book rafting and skiing at very reasonable prices! The location is also quite good and close to the main street where there are many restaurants to choose from. The room is also huge and recently renovated so it was a comfortable stay. However the receptionists were frequently smoking in the lobby and I could smell the smoke from the corridor. Luckily there was no smoke smell inside the room.

Very good experience at the hotel, the staff were very nice and helpful, they helped us book the tickets for the different attraction!

Even tho we booked a windowless room, we were quite surprised how comfortable we were during our 3 nights stay here. The beds are super soft and the rooms are very spacious, comes with heater and a humidifier. The bathroom is the best with electrical hot water and a heating system. The furnitures are all very new and the place is generally quite clean There’s free pick up and drop off services from the railway station to the hotel. As a foreigner it was still easy to contact them via trip.com internet call, and follow up via WeChat. Once at the hotel the location is great it’s within walking distance to the main food areas and 5mins walk to the bus stop (free bus!) that brings you to the Changbaishan North slope center. - remember to book your tickets in advance! Overall will easily recommend to stay here if you’re visiting Changbaishan :)

The hotel provides free pick-up and send-off services from the train station, which made our journey much easier. The reception staff were friendly and very helpful in booking attractions and arranging a local driver. However, the room had a few issues — the toilet had a strange smell and the hot water flow was initially slow. Fortunately, the reception responded quickly and resolved the problem. Note that there's only one air conditioner upstairs, so the downstairs area stays quite warm. Overall, the excellent service made up for the minor inconveniences.

An excellent hotel offering great convenience and thoughtful services. The host was incredibly helpful and attentive. The environment was very cozy, creating a warm and welcoming atmosphere. They provided free pickup and drop-off services to the high-speed rail station, which was extremely convenient, especially since it’s quite difficult to order a cab in the area. It was a truly pleasant stay, with thoughtful attention to detail that made the experience even more enjoyable.

1. Free Pick-Up from Railway Station The free pick-up service from the railway station was smooth and incredibly helpful. It made our arrival stress-free and set the tone for the rest of our stay. 2. Room The room was spacious and impeccably clean, with the added convenience of a heater in the washroom—a definite plus point, especially in colder weather. 3. Hospitality The owner, Mr. Feng, and his staff, especially Mr. Xia, along with the rest of the team, are gems. They are extremely helpful, and their intention to assist guests is genuine. They provide support with a smile and never show any reluctance. Their efforts made our stay both comfortable and memorable. 4. Assistance and Arrangements Mr. Feng and his staff went above and beyond to make our trip seamless. They arranged transport to Xue Li Mountain and helped us purchase tickets at a reasonable price. Mr. Feng even accompanied us to a restaurant to introduce us to a new dish, which was a delightful experience. The next day, Mr. Xia helped us buy tickets to Changbai Mountain (Heavenly Lake). He also ensured we were dropped off at the bus station and picked up later, making the process entirely hassle-free. 5. Farewell This hotel holds a special place in our hearts. On our departure, they dropped us off at the railway station early in the morning. Mr. Feng himself joined to bid us farewell, which touched us deeply. 6. Final Thoughts Their hospitality reaffirmed our faith in humanity. The kindness, care, and genuine efforts of Mr. Feng and his team made this stay unforgettable. Love and gratitude to all of them!