Holiday Inn Express Antofagasta

El personal de recepcion nos hizo solo problemas desde que ingresamos hasta que nos fuimos, al ingresar el hotel nos solicitaron pagar los impuestos de la reserva. El cual negamos realizar ya que en la aplicacion el valor de la reserva contemplaba impuestos y comisiones, inclusive el personal de recepcion nos deja de atender y comienza atender a otro huesped que llego despues, luego de reclamarle que nos tenia que atender primeros por haber llegado antes, accedio a llamar a su jefatura el cual le explico que la reserva estaba correcta. Esto fue una discucion de aprox 25 minutos. Para realizar el check in al hotel. Al retirarnos el problema fue similar. Se negaron a realizar la factura. Nunca antes nos habia sucedido una atencion tan mala, Totalmente no se recomienda este hotel por su mala atencion del personal y desconocen las reservas realizadas por esta vía. En segundo plano quedan las intalaciones que se encuentran un poco viejas y sucias.

Excelente ubicación frente al mar

不錯不錯還可以

不錯 海景很好啊

I was hesitant about this place as I couldn't find a nicer hotel. As I read good reviews of this place, I decided to give this a shot since location is more important. Since we just came down from the volcano, is a relieve to be in a hotel with a proper bed. Entrance is like any 4 star hotel, front desk is helpful for their system is hopeless. We quickly jumped onto the app to book for extra nights while in the car on the way to Antofagasta as we were down from the volcano camp 2 days earlier. Upon reaching, they said one of the room was canceled and their rooms are full as we didn't turn up (we just booked through the app 2hrs prior!). Anyway, it was finally sorted after my husband spent another 30min. there. All the staff here are very pleasant and helpful. I was impressed by the cafe here. We were so hungry for dinner when reach yet as we were super tired, we need to eat something. Their cafe looks like some sad American cafe but their food is good! I was so happy with their salmon main course while my husband's shrimp salad was very good too. They have a 24hr gym though only 1 rusty treadmill is working, is good enough for some cardio. No water is provided in the room but you can top up water in the gym. Location is great as it is in front of the sea. View is lovely and walk ~ 15-20minutes you can reach the big mall. MU Grill resto (best steak!) is only 5min. away. Breakfast is basic but at least they have some fruits and yoghurt. For the small price we paid, I'm very happy with the service and prompt room servicing of the room in the morning.

I stayed the second time at the Antofagasta Holiday Inn. The rooms are spacious and if you want to have an open window during the night, I recommend the rooms oriented toward the town. The rooms toward the sea have a nice seaview, but are noisy because of the main road along the coast. The bed and bedding is fairly new and comfortable. The brakfast buffet is good and always reststuffed. The staff is very nice and attentive. The 1 star deduction is because of very weak internet. It is not reliable. This needs improvement.