Hôtel & Studios Astor

Just returned from Juan les pins where we stayed in this excellent B&B. Owned and managed by Isabella and Jean Christophe. They are fantastic hosts. They are so helpful and friendly. We feel they are our new friends. Situated in a quiet residential area the train station in a five minute walk away. From here there are easy connections to Monte Carlo,Cannes and Nice. The town centre is a ten walk where you’ll find plenty bars and restaurants. Continental breakfast was plentiful with endless supplies of tea and coffee. The room was spacious and has its own balcony. It was serviced everyday while we were at breakfast. This is a great place to stay with the best hosts you could hope for. A bientot, Isabella and JC. Jim and Kim, Northern Ireland.

We booked a terrace room for three nights. When we arrived in the afternoon, the office was closed (only open in the morning) and check-in instructions were clipped to a board at the front door. Our room was two floors below the main floor and we found no elevator. The room was at the end of a narrow hall. It had an outside door to a narrow terrace that had been excavated many feet below grade. I would say the room barely met the definition of a daylight basement. The room was very clean but clearly a one star room. We left the room to find some lunch. The hotel is in the midst of a residential neighborhood with no other commercial services visible anywhere. There was no person on-site that we could ask for directions. We walked toward Antibes. We learned that was a mistake. It was a 20 minute walk before we found anything. Since we were travelling for pleasure, we decided this facility was not for us. If our objective was the Juan Les Pin beach, a value room and knew to avoid the basement location, Hotel Astor would have been a good choice. We talked to the owner as we left to move to a new hotel. He was incredulous that we would be leaving and fiercely defended his hotel and the accuracy of their description. I requested a partial refund. I was refused, which was his right under the terms of the listing. Still, we left as dissatisfied guests and a gracious host would have made some attempt to mitigate the situation. It's clear that many guests were happy with the hotel. They must have been looking for value and a place near the beach and did not stay in a basement room. In fairness, we paid nearly 200 euros per night and found a beautiful hotel in Antibes for just slightly more.