Hotel Fasano Angra Dos Reis

Celebrated my wife's birthday. A truly OUTSTANDING experience from the moment we arrived on location. The whole place is very "zen." Lots of wood, glass and concrete. The rooms have views of the water and the mountains. Lovely beaches and pools to enjoy. The food was superb. Very well presented and tasted great. The rooms were beautifully fitted. Service from the staff was faultless. While we love to travel outside of our hotels, due to our perception of external security, we decided to stay on the hotel site. Didn't regret a moment of that. After a poor recent experience at Nobu in Cabos, this is our new jewel-in-the-crown. Already planning our return trip.

This was an utterly disappointing experience.We were booked on a half board basis and informed the hotel of our special dietary requirements.They failed to make adequate arrangements. The concierge staff was particularly unhelpful in assisting with booking a scuba dive and was more interested in selling the hotel boatfor the day. Breakfast was above average but the breakfast area staff (except for Marlon ) was very challenging to deal with.The staff do not speak English despite the fact that the hotel puts itself out as an “international standard” facility. Also the hotel is dislocated(poorly located) and it is a long drive from either Paraty or Angra.We discovered great other facilities which if we were aware, would definitely not have selected Fasano.

We spent three days at the Fasano Angra to relax and recharge before the new year. Despite the mostly gray weather, we enjoyed ourselves. Pros: 1) Beautiful and comfortable rooms with luxury bath products. The tub was heavenly. 2) Service was great. Special shout-out to Ana at reception. She was extremely helpful. 3) We did a full day boat trip and were upgraded to a larger boat than we'd originally reserved. Highly recommend a day boating if you're in Angra. 4) Spa was wonderful. 5) The hotel has daily nature walks that are complimentary to guests. We enjoyed the short hike to a waterfall. Cons: The resort was undergoining a series of pre-New Years preparations while we were there. This meant that at various points during the day beginning around 8:30/9 AM, there was periodic loud clammering, etc. as workers built a large structure near the pool. This also meant that the second restaurant on property was closed due to the ongoing work. While this wasn't the most inconvenient, we would have appreciated being notified about this in advance, and/or provided with some sort of accomodation due to the disruption. Having only one full restaurant option on site instead of two (with the exception of the small panaderia/bakery near the hotel's shops) made a difference. This also meant that the main hotel restaurant had long waits of up to 1 hour each evening, likely augmented by the fact that it was the only full restaurant open. As others have noted, the resort is isolated and within a gated community. Our two full days, three nights was perfect, but I'm not sure if one would need more time there.

In among the mist of Angra dos Reis we found the out of this world, Fasano Hotel. With Capivaras welcome us in the main gate, to the excellent staff. The hotel is a mix of a mini aman, Six Senses, and a normal standard corporate 5-star hotel. We want to say a big THANK YOU for the maître d'hôtel, Cláudio. Every night he made sure we had a gourmet Travel of Brazilian tastes. We will come back with a big decision proportion, thanks to Claudio!

The hotel showed an impressive improvement in service and hospitality compared to two years ago. Great culinary and good pool bar with great service. If you are going to Angra, keep in mind you need to rent a boat (with a captain) to experience the islands. There’s no point in going there if you are not boating! Also — rent a car or schedule a pickup.

The rooms are nice, big and clean. The restaurant is excellent, as is breakfast (although nothing extraordinary). The lobby area is very beautiful and trendy That’s it. Nothing to do. No real interest in staying in a marina. The golf course is in horrible shape. The staff does not speak English (with some few exceptions).