Teresa D
9. März 2025
Upon arrival, no one was around for quite a while for us to be able to check in. Rang two different buzzers many times. NO ANSWER. Finally, a woman outside came in, opened a room behind the lobby desk and summoned someone to check us in. This morning, we were supposed to be able to get a continental breakfast/coffee. The doors to the lobby were locked. We tried all the way until 9:00 a.m. We couldn't even return the keys or get a receipt because, once again, no one was at the desk and no one answered when the buzzer was pushed. LOBBY DOORS WERE LOCKED. As customers, we absolutely did not feel valued.
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