The bed was broken in our first room, so we were moved to another room upstairs. the phone in that room did not work, there was no recycling bin (eco-friendly), the lighting in the bathroom was poor, the TV resolution was fuzzy, we asked for extra towels prior to leaving and just gave up and left without taking a shower, not enough electrical outlets in the room, the restaurant didn't have any to-go bags so we were told, "there are 2 of you, you can carry it", we got a drink at the bar and it was very watered down...the hotel needs an update very badly. the people who work there are very nice though.
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