Holiday Inn Anderson

I would have expected for the room rate that it should have included breakfast. Otherwise we enjoyed our stay.

Nice decor and bath products; friendly and helpful staff. Would have like to have access to filtered water stations and complimentary coffee/tea in lobby w/o purchasing breakfast. In-room Keurig was not clean and very dusty.

I don't want to reiview the property. I want to say how wonderful Shanique was. She cleaned our room the first couple days and did a wonderful job. If this message won't go to the proper personnel, please let me know so I can write it in the proper place. Russ Skillings 3/20 - 3/25 room 435

Nice place, but missing in the little things I was very disappointed that the $15 breakfast that was offered was the same breakfast that you get for free at other hotels. I had a hard time not having complimentary coffee, the only coffee that was available was the pods in the room OR a "Starbucks" machine that was $4.50. The pods, if you stayed for more than one night, you had to get from the front desk as housekeeping didn't refill them. The rooms were quite nice, as they should be after a remodel, but there was no place to put your clothes. We had a very small closet that could fit maybe 5 items to hang and no other drawers or shelves to put your clothes - when you stay for close to a week, it's nice to not have to open your suitcase to get out your clothes. I expected more from a Holiday Inn - it's all in the little details that make a great stay, this one was mediocre.

The room was warm even with the AC at the lowest setting and the TV did not have any streaming options. The screen mirroring didn’t work either. Plus I think there was a giant booger on the wall…

We stayed two nights at this property. The first night was fine, but the second night, the smoke alarm went off in our room at 3 a.m. I called the front desk multiple times, and no one answered, so my husband and I finally had to walk down there. No one was at the front desk, so my husband had to walk around trying to find someone. Finally, about 15-20 minutes later, he was able to find the guy who was supposed to be at the desk. But only after he walked back through the staff area in the kitchen. We explained the issue, and the guy tried to tell us, "Sometimes that happens when you have the heat on." We had had the heat on since the first day and knew that was not the issue, so I asked him if he thought he should have it checked out. To which he responds, "What do you want me to do about it? I'm no maintenance man." He agreed to give us a new room, so we moved down the hall to a different room around 4 am. We finally got back to sleep, and the smoke alarm went off in the second room around 6 am!!! Once again, we called the front desk and got no answer after multiple calls. At this point, we weren't going to change rooms for a third time, and it was clear that we would have to search for an employee to help. We also didn't feel safe staying there any longer. I was worried about carbon monoxide poisoning or something like that. So, we got up, packed our stuff, and left. I would not stay here again simply because of how the front desk employee handled the situation.