Elena F
1. Juli 2024
This is far from being a 5-star hotel. Let's clarify the concept of all-inclusive: three meals a day, some included drinks, and snacks throughout the day (toast with cheese and salami and cookies sometimes). Every day from 5:00 PM to 6:00 PM, there are the same biscuits and sweets. I was with two kids, and throughout the day, the only food available for them was bread with cheese and salami or cookies from 5 to 6. Bottled water is not included and must be paid for. There are no glasses or even a kettle in the room to prepare something for a child if needed. Room cleanliness leaves much to be desired; by the fourth day, the dust on the nightstand had not been cleaned. The rooms are not renovated; only the superior rooms are, and they come at an extra cost. The food is practically the same every day. At exactly 6 PM, the pool and the beach restaurant close. There is only one person working at the beach restaurant, and one day I waited 20 minutes just to get something. Generally, if you want to drink something at room temperature, there is nothing available except for tea. I had completely different expectations from a 5-star hotel. By the way, almost all the lights in the pool are broken, which is very dangerous from a safety perspective. You could easily cut yourself badly. So, I do not recommend this hotel; they still have a lot to work on to reach a 5-star level.
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