Anastazia Luxury Suites & Spa

小，其他還行，畢竟不貴

Verbrachte eine Woche in diesem schönen, freundlichen Hotel im Norden Athens. Mein Kollege und ich hatten jeweils eine eigene Suite, die aus schönen, geräumigen Zimmern bestand. Sehr hilfsbereites und freundliches Personal mit einer heimeligen Atmosphäre. Als wir auf einem Ausflug frische Orangen kauften, erschien am nächsten Morgen ein Krug frisch gepressten Orangensafts auf dem Tisch. Bei einem früheren Besuch im letzten Sommer war die Poolbar wunderbar für einen Drink vor dem Abendessen. Wir werden hoffentlich bald wiederkommen

Visited for 4 nights last week and I was quite disappointed to be honest. Upon my arrival the A/C was not working. Apparenty it was set on heat for the whole hotel and I could not turned it on the cool function. I had to sleep in 35C for 2 nights until it was fixed on the 3rd day and after numerous questions about it. So 2 nights sleep was ruined already. On the second day of my stay they told me that the pool would open and I would be able to enjoy sitting by it and using it however when I kept asking day after day they said there are some issues and it will open next week most likely so advertising a pool and not having a functional one is very disappointing. End of May where the season has already started. Very late and not communicated properly with the guest. I decided to try the breakfast one of the mornings and again very disappointing. Plain and tasteless. The customer service was good most of the times and it was not the staff's fault that all the above happened so I am not blaming them. Its the management that needs to improve. Thanks for your time reading this.