Villa Pollio Guest House

I am utterly disappointed with Villa Pollio Hotel. Due to a force majeure situation, where the island closed because of a water shortage, we were unable to even reach the hotel. Despite this being entirely out of our control, the hotel refused to refund our money. Our interactions with Fabio, the person managing the hotel, were appalling. Not only did he insult us over the phone when we tried to discuss our refund, but he also has a habit of responding to other negative reviews by accusing them of being fake. These reviews are genuine and reflect the truth of our experiences. To make matters worse, we didn't even use his hotel because we couldn't get on the island. Given that we never stayed there, we don't see why he won’t even refund us a little bit. Fabio's behavior is completely unacceptable, and this whole ordeal has been extremely frustrating. We are still fighting to get our money back and warn others to avoid Villa Pollio Hotel. Don't let yourself be scammed and insulted like we were. Find a more reputable place to stay.

The hosts were extremely friendly and were fantastic with giving us tips about where to visit on Capri. The room we had was immaculate with beautiful high ceilings. The location was also brilliant being very central in Anacapri but not noisy. Would love to return.

Siamo Stati veramente una favola... Fabio e Roberta due persone fantastiche, tutto curato nei minimi particolari... Struttura incantevole e confortevole, da consigliare a tutti che vogliono trascorrere giornate in totale relax... Saluti da Napoli Ida e Quinto

Increíble estadía! Todo Perfecto de principio a fin. Flavia y fabio los mejores anfitriones! Estuvieron preocupados de cada detalle, nos sentimos muy cómodos, el lugar muy limpio y ordenado. El desayuno increíble. Volveríamos sin duda!

Llegamos tarde al hotel porque el tiempo estaba muy malo y el ferry salió a ultima hora, el último día salimos 15 minutos tarde porque nos demoramos y Fabio, el dueño del hotel, nos insultó por 30 minutos por estos motivos. Me llevó uno de los peores recuerdos de mi vida!

Struttura al centro di Anacapri, scendi e non hai bisogno di nulla. Personale disponibile e cordiale, pulizia eccelsa, stanza ampia e confortevole.... A pochi passi da fermate di bus e taxi... SUPER ... BRAVISSIMI

La chiave di ogni buon soggiorno è l'ospitalità e qui abbiamo trovato l'esempio che tutti dovrebbero seguire. Disponibilità, gentilezza e sorriso. Camera pulita, colazione abbondante e per tutti i gusti da consumare su un tranquillo terrazzo con l'aria fresca mattutina di Capri.

Posizione buona e centralissima, pulizia impeccabile, atmosfera familiare, impagabile l'accoglienza di Fabio e Roberta, cordiali, disponibili, attenti e premurosi! Ottima esperienza, da consigliare e da ripetere! Grazie di ❤️