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Verifizierte Bewertungen
Lage4.5
Ausstattung4.0
Service4.2
Sauberkeit4.4
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Positive Bewertungen(20)
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Negative Bewertungen(3)
Gastnutzer
Deluxe-Zimmer
Aufenthalt im Sept. 2024
Single
11 Bewertungen
4.2/5
Sehr gut
Gepostet am 24. Okt. 2024
Das Hotel hat eine ausgezeichnete Lage, alle Sehenswürdigkeiten sind zu Fuß erreichbar. Das Servicepersonal war sehr freundlich und hat uns am Anreisetag sogar ein Glas Sekt zur Begrüßung geschenkt. Herr Bora von der Omber Bar hat speziell nach meinem Geschmack zwei Cocktails zubereitet.
Der einzige Nachteil des Hotels ist, dass ich ein Zimmer gegenüber dem Aufzug bekam, was sehr laut war. Außerdem ist die Wassertemperatur im Badezimmer nicht heiß genug. Ich hoffe, das Hotel kann das verbessern.
OriginaltextÜbersetzt von Google
6/7
Antwort der Unterkunft: Lieber Gast, wir freuen uns zu lesen, dass Sie Ihren Aufenthalt bei uns genossen haben und haben insbesondere die Lage und die Leidenschaft unserer Mitarbeiter in diesem ältesten Hotel in Amsterdam hervorgehoben. Wir entschuldigen uns für die Lärmbelästigung und die unzureichende Wassertemperatur. Wir werden dies mit der technischen Abteilung klären. Es macht uns jedoch sehr stolz, dass Sie uns mit so schönen Noten bewertet haben. Dafür möchten wir uns bei Ihnen bedanken, denn das ist für uns sehr wichtig. Es war uns eine Freude, Sie bei uns zu haben. Wenn ich Ihnen sonst noch behilflich sein kann oder wenn Sie uns in Zukunft wieder besuchen möchten, zögern Sie nicht, mich zu kontaktieren. Mit freundlichen Grüßen, Angelo Vassallo - General Manager
Anonymer Benutzer
Kleines Superior-Zimmer, Kanalblick
Aufenthalt im Jan. 2024
Reise mit Freunden
5 Bewertungen
3.7/5
Gepostet am 28. Febr. 2024
The location is very good , and the staffs are very friendly. However, the hotel is little bit old , and easy to hear the noise next to the room .
Übersetzen
Antwort der Unterkunft: Dear Guest, Thank you so much for taking the time to share your feedback with regards to your recent stay with us at Tivoli Doelen Amsterdam. We are very pleased to hear that you had a good experience with the location and our friendly staff.Our sincere apologies for the inconveniences with regards to the noise coming from next room. Please be informed that this does not meet up to our standards. The comments and suggestions of our guests are very important for us in order to improve our services. We take your feedback very serious and will discuss this matter with all involved departments. Kindest regards,Ludo de Jong General Manager Tivoli Doelen Amsterdam
Gastnutzer
Superior-Zimmer, Kanalblick
Aufenthalt im Mai 2024
Pärchen
2 Bewertungen
4.7/5
Wunderbar
Gepostet am 27. Juni 2024
We loved the location of the hotel. We were given a room on the first floor overlooking the canal. The service was excellent and the staff tried to assist us in any way they could. My coffee bar was not stocked one morning because they were out of creamers and they apologized and made sure I was fully stocked the next day. My only complaint was how small our room was....but we adjusted and enjoyed our stay in Amsterdam!
Übersetzen
Antwort der Unterkunft: Dear Guest, Thank you so much for taking the time to share your feedback with us.We are delighted to hear that you had a great experience with us and enjoyed our friendly staff. It makes us very happy to hear that you enjoyed your stay with us. Unfortunate we are not able to change the size of the rooms, due to the monumental status. But we are very happy to hear that this was the only feedback you have. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Angelo Vassallo General Manager
Anya
Kleines Superior-Zimmer, Kanalblick
Aufenthalt im Juli 2024
Pärchen
13 Bewertungen
5.0/5
Hervorragend
Gepostet am 17. Aug. 2024
Beautiful hotel with a lot of rich history
Übersetzen
Antwort der Unterkunft: Dear Guest, Thank you for taking the time to share your feedback with us. It makes us very happy and proud to hear that you had a great stay and enjoyed the history of our hotel. It was our greatest pleasure hosting you and hopefully we may welcome you back in the near future. Kind Regards, Angelo Vassallo General Manager Tivoli Doelen Amsterdam
stinger2702
Superior-Zimmer
Aufenthalt im Okt. 2022
Pärchen
19 Bewertungen
5.0/5
Hervorragend
Gepostet am 24. Nov. 2022
Very good location. Walking distance to the main attraction areas.
Breakfast was good with a nice view of a canel.
Room was decent in size and I will come back again to this hotel in future if I am visiting Amsterdam again.
Übersetzen
Antwort der Unterkunft: Dear Guest, Thank you so much for sharing your review with us regarding your stay at Tivoli Doelen Amsterdam. We are honored to hear that you had a stay with us. Your kind words are much appreciated and will definitely be shared with our entire team. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam
Gastnutzer
Superior-Zimmer
Aufenthalt im Juli 2022
Pärchen
11 Bewertungen
1.2/5
Gepostet am 23. Aug. 2022
This hotel is very small and trying hard to look like a 5 star hotel - However service is lacking in every step of the experience. All requests are delivered very slowly, rooms are extremely small (to the point you can't find anywhere to open your suitcase) and airconditioning is not working in the middle of the summer. A warning for this hotel, other excellent hotels are just next doors or very close - so try to find one of those
Übersetzen
Antwort der Unterkunft: Dear Guest, Thank you for sharing your review with us regarding your stay at Tivoli Doelen Amsterdam. We are sorry to hear that we did not meet up to your expectations. The comments and suggestions of our guests are very important to us in order to improve our services. Therefore, we take your feedback very serious and will discuss this matter with all involved departments. We do truly hope that you enjoyed your time in Amsterdam.Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam
Antwort der Unterkunft: Dear Guest,Thank you so much for staying at Tivoli Doelen Amsterdam and sharing your feedback with us via trip.comWe are delighted to hear that you enjoyed your stay with us. It was our greatest pleasure hosting you and hopefully we may welcome you back in the near future. If you ever plan to visit Amsterdam again, please contact me personally, so that I can personally take care of the reservation details for you. With kind regards,Angelo Vassallo - General Manager
Antwort der Unterkunft: Dear Guest, It makes us very happy and proud to hear that you had a great stay and enjoyed the environment the cleanliness and enthusiastic service and the facilities of the hotel. We hope to welcome you again in the future. Kind regards,Angelo Vassallo General Manager
Antwort der Unterkunft: Dear Guest, Thank you so much for taking the time to share your feedback with us. We are delighted to hear that you had a great experience with our location, view on the canal and especially with the service provided by our staff. Your compliments will definitely be shared with our entire team. It was our greatest pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General ManagerTivoli Doelen Amsterdam
Haha
Superior-Zimmer
Aufenthalt im Juni 2023
Pärchen
1 Bewertungen
4.0/5
Sehr gut
Gepostet am 27. Juli 2023
位置很好就是房間太小了
Übersetzen
Antwort der Unterkunft: Dear Guest, Thank you for taking the time to share your feedback with us. We are pleased to hear that you had a good experience with our location. Our sincere apologies that the size of the room did not meet up to your expectations.It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam
Gastnutzer
Superior-Zimmer
Aufenthalt im Mai 2024
Anderes
2 Bewertungen
1.0/5
Gepostet am 20. Juni 2024
服務非常差。什麼都要錢,規定無比嚴格,一點不友好
Übersetzen
Antwort der Unterkunft: Dear Guest, Thank you for taking the time to share your feedback with us.Our sincere apologies for the inconveniences with regards to the service and experience. Please be informed that this does not meet up to our standards. The comments and suggestions of our guests are very important for us in order to improve our services. We take your feedback very serious and will discuss this matter with all involved departments. We do hope that you enjoyed your time in Amsterdam. Kindest regards,Angelo Vassallo General Manager Tivoli Doelen Amsterdam
Gastnutzer
Kleines Superior-Zimmer, Kanalblick
Aufenthalt im Jan. 2023
Single
21 Bewertungen
5.0/5
Hervorragend
Gepostet am 24. Febr. 2023
典雅。市中心 值 超好
Übersetzen
Antwort der Unterkunft: Dear Guest, Thank you so much for sharing your review with us regarding your stay at Tivoli Doelen Amsterdam. We are honored to hear that you had a stay with us. Your kind words are much appreciated and will definitely be shared with our entire team. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam
Antwort der Unterkunft: Dear Guest, Thank you so much for sharing your review with us regarding your stay at Tivoli Doelen Amsterdam. We are honored to hear that you had a great experience with our breakfast, cleanliness and especially our staff. Your kind words are much appreciated and will definitely be shared with our entire team. We do apologize for the inconvenience in regards to the noise disturbance. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam
Antwort der Unterkunft: Dear Guest, Thank you so much for sharing your review with us regarding your stay at Tivoli Doelen Amsterdam. We are honored to hear that you had a stay with us. Your kind words are much appreciated and will definitely be shared with our entire team. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam
Gastnutzer
Deluxe-Zimmer
Aufenthalt im Febr. 2023
Familie
10 Bewertungen
5.0/5
Hervorragend
Gepostet am 5. Apr. 2023
酒店出行方便,服務也好。帶孩子出遊很好的體驗,走路去唐人街十分鐘之內就可以到。比較推薦
Übersetzen
Antwort der Unterkunft: Dear Guest, Thank you so much for sharing your review with us regarding your stay at Tivoli Doelen Amsterdam. We are honored to hear that you had a stay with us. Your kind words are much appreciated and will definitely be shared with our entire team. It was our pleasure hosting you and hopefully we may welcome you back in the near future. Kind regards, Ludo de Jong General Manager Tivoli Doelen Amsterdam