Gastnutzer
14. November 2022
Simply Amazing. This looks like a home converted to a hotel. I was little doubtfull when booking this hotel, but when I reached the hotel, I had a great experience. The hotel is indeed a walking distance from Jalianwala Bagh and Golden Temple. The staff is really helpful and courteous. Starting from the guy at front desk (my bad, I forgot his name) was super helpfull and polite. Check-in was utter smooth. He called us and inquired about when we are reaching or if we need any help locating the hotel. On our last day, he guided us on when to leave so that we can catch out train on time, since it was rush period. Since hotel cab was already booked, I requested him to arrange an auto for us to the railway station at 3:30. I did not had to remind him again and as soon as we reached back at hotel after having lunch, the auto was right there. The other person we took the services of was Jawahar (Hotel's Cab Driver). We booked hotel cab for our visit to Wagah border and this *** was amazing. He ensured that we are feeling comfortable and took care of our schedule. Since there were old aged members with us, he even ensured that they are not facing any issues. He.was knowledgeable and kind. Very soft spoken and courteous. Overall, it was an amazing stay, right from the Check-in to Complementary breakfast to our day trip to Wagah and finally to checkout. Thank you Hotel Exotic and the staff for making our trip a memorable one. I would definitely recommend this hotel to my family and friends. Keep up the great work!!!!!
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