What a dive! The hotel were aware that we would be arriving in the early hours of the morning, however it took our driver at least 10 minutes before we were let in. We were met by the most obnoxious person you could wish to meet who slapped the room keys down on the desk. When went to the room all we wanted to do was get some sleep only to find the sheets were as grey as the foggy sky. We were woken by a phone call, rudely being told we had missed breakfast. We decided to make ourselves some coffee, well we would have done if the kettles worked! Have a shower we thought, no luck there either as however hard we tried we were unable to get any hot water, as it was if we had of ***aged a shower the towels were at least 10 years old and as grey as the bedding! We attempted to get on the internet, guess what? no Wi-fi code. We went to complain at the reception desk only to be met by the same obnoxious ***, who shouted at us saying we should have told him our problems on arrival. Strangely we didn't want coffee or a shower in the middle of the night! Even though the hotel is in an excellent position for the Golden Temple, both us and our agent decided The Hotel Sawera Grand wasn't a safe place for us to stay and we moved on to a Hotel where we received the welcome we have come to expect in India.
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