Econo Lodge

This was the worse experience in my life, After driving from Mississippi, with my family we arrived at the hotel at 10:50 pm 12/26/2024 , We was told we couldn't check in until shift change even though we paid online and she (Light skin, Curly short hair, petite,) was beyond rude and proceeded to write a note to post on the front door which from my 8+ years of management experience tells me she was directed to do so by a higher power. After shift change a Wonderful, Helpful, hard worker i think his name was Keytavious if im wrong my apologies nonetheless doing the best he could to help me and my family, he informed us the only rooms available was one without heat in late december in 36 degree wheather , or one without a tv while i have a 2 year old, This is thee WORSE EXPERIENCE IN MY LIFE, This business will never be successful and both manager and employee needs to be fired, Except Keytavious or Dontayvious He deserves a raise or promotion.(CHECK THE CAMERA FROM 10:50 pm on 12/26/2024 a day after Christmas to 11:45 pm).