Margaritaville Beach Resort Ambergris Caye

The staff were so attentive, friendly and helpful. They made you feel like family. The food was delicious and the waitstaff were great. 1 brought us a couple towels after we got rained on (sorry I can’t remember his name). Jose at the concierge desk made you feel like you’ve been friends forever and made sure everything was to your liking. Really all the staff were amazing. Grounds are clean, there are kayaks and bikes to use. Have nothing bad to say. They are on the very north end of the island, which makes it so nice and quiet. Will definitely try and go back!

This is an elevated and secluded resort for families or groups. As a family of 4 adults we rented a two bedroom, two bathroom villa with a kitchen, big dining table and comfortable living room. We decorated the shelving unit which held a large screen TV with Christmas decorations we brought from home. With the fire scene on the TV and stockings hung on either side along with lights, etc. we had a bit of home on a tropical Christmas. We did some cooking, ordered room service and enjoyed the restaurant. Christmas Eve we had an old fashioned Belizean meal with turkey, rice and beans, salad with local greens and a wonderful black fruitcake soaked in rum. There are lots of activities available including pickleball, kayaks, paddle boards and bicycles. You can rent a golf cart to explore the rainforest trails, take a sunset cruise to snorkel or paddle out on a kayak and snorkel on the nearby reef. The reef is thriving unlike many other barrier reefs. There are also two beautiful pools. There are 3 bars to enjoy including a swim up bar and one on the beach. All make great cocktails and drinks and play a mix of music. We danced to a DJ on Christmas Eve and witnessed a hermit crab race. Although the resort was booked to capacity it never felt crowded as many families spent time enjoying the beautiful villas. The privacy was very welcome to 4 big, city dwellers. The resort occupies an untouched stretch of beach and jungle, with no neighbors and is reached by a 25 minute speedboat boat or a taxi ride. We also spent time enjoying the facilities and met very nice guests. The Belizeans are friendly, warm hearted hosts. We will definitely return to Margaritaville for a family vacation.

Margaritaville Beach Resort Ambergris Caye - Belize is undoubtedly a gorgeous property, clean and well-kept. However, my family and I encountered numerous issues during our stay that overshadowed its beauty. First, the resort charged us for transportation from their welcome center but failed to provide this information in advance. This unexpected cost added $38 per person to our trip. Once we arrived, we found the Wi-Fi and TV did not work. Since it rained most of our stay, we were looking forward to movie and game nights, but despite multiple assurances that someone would fix the TV, it only happened after I personally went to the front desk. Transportation was another major issue. The resort is in a very remote location, and we were told after arrival that we should have rented golf carts for travel. However, without working Wi-Fi and given the resort is an hour from the city, navigating on our own wasn’t feasible. Instead, we had to pay $250 to visit a beach just 30 minutes away. The final straw was on our departure day. We were told we’d leave on a faster speedboat, but the resort failed to communicate a change in transportation plans. Without notifying us, they switched to a slower shuttle, which made the trip take an hour and a half. As a result, we missed our flight and had to rebook, which was an unnecessary and stressful ordeal. We only discovered the change because my sister went to confirm our pickup with the front desk. Despite all of these issues, the resort offered no discount or compensation for the inconvenience. While the location is beautiful, the lack of communication, poor amenities, and high transportation costs made this trip frustrating. Unfortunately, I would not recommend staying here or returning in the future.