Altamonte Springs Hotel and Suites

Room was leaking water through the lamp, the surrounding outside the room very dirty, no towels, second room we were moved to due to the dangers of the water leak was in worse condition, main door jammed difficult to open, this was an emergency situation risk, bathroom very dirty, I wanted to asked for a refund wasn’t what I expected, loud music police was called, very poor housekeeping, definitely I don’t recommend this Hotel to friends or relatives, wish I could be refunded nothing I expected not condition to stayed there from a scale 1 through 10 I give them a 1.This hotel star rating Big 0.

I booked a room here online and when I got to the window to check in I stood outside knocking on the window yelling for assistance and calling the business number and nobody came for almost 20 minutes...the lady at the desk took just as long to scan my id and give me my key. Had a incredibly hard time finding my room and I seen 2 whole sections of 2nd story walkway boarded off with caution tape and plywood to prevent anyone from more then likely falling through their unsafe paths. No elevators, probably wouldn't have trusted them anyway and there was a squished cockroach still stuck to the wall.... And 1 electric outlet by the sink in the bathroom to charge your devices. 1 of the worst hotels I've ever been to lol. Good thing the lady forgot to charge me a deposit or I would have had to wait 8-10 business days for the 100$ to be deposited back into my account. stay away ppl. There are nicer hotels in this area.

Let’s just say you get what you paid for. Excellent if you just need 1 night and does not care about your environment. Staff pleasant but I was scared to stay there when I arrived. Nevertheless, I had a good night!

Disgusting rooms no blankets only sheets fridge did not work no trash can water smelled terrible. Timer service was rude and horrible no curtains only blinds and yes you can see in the room with the blinds closed. No remote for the tv very filthy hated my stay and manager refused to talk to me

There was no blanket, only two sheets. There is no insulation in the front of the room, so you hear everything. If there is one person in the pool, you will hear it. If there are many, its annoying.

The rooms were not clean. The bedsheets were not changed, nor the towels. There was only one light on a nightstand next to the bed. The TV didn't work. There was not even a place to hang clothes. No breakfast. Our room was never done. The outside was dirty, garbage on the floor. I wanted to leave the moment I got there but I had already paid and the money was non refundable. Not starting there in the future.. Some of the staff was friendly.

The clerk who checked me in was very polite. Also was very professional and informative.

I took a couple of pictures to show that the top lock was completely missing and the electrical wires for the TV was in the air connected to the outlet

Found roaches in room 206 had to get another room first room 206 smelled soon as I walked in