Zur Gewährleistung der Authentizität der angezeigten Bewertungen berechnen wir nicht einfach nur einen Durchschnitt. Stattdessen berücksichtigen wir sowohl die Glaubwürdigkeit der Bewertung als auch das Datum des Aufenthalts des Gastes zur Ermittlung der endgültigen Bewertung.
Verifizierte Bewertungen
Lage8.3
Ausstattung7.3
Service7.6
Sauberkeit7.8
Brian Andrew M
Superior Doppelzimmer oder Zimmer mit zwei Einzelbetten
Aufenthalt im Nov. 2025
Alleinreisender
5 Bewertungen
9.5/10
Wunderbar
Bewertung vom 17. Feb. 2026
Friendly and accommodating staff. Very helpful and convenient.
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Antwort der Unterkunft: Thank you for your kind words! We are very happy to hear that you found our staff friendly, helpful, and accommodating. We truly appreciate your feedback and hope to welcome you again in the future!
Mr. Alex2045
Superior Doppelzimmer oder Zimmer mit zwei Einzelbetten
Aufenthalt im Sept. 2025
Geschäftsreisender
84 Bewertungen
6.5/10
Bewertung vom 3. Okt. 2025
Located in the city center close to pedestrian street, there are bus stops and shops nearby. Very conveniently located on the ground floor, facilities are good, no smell or moisture. The negative side is that one half of the hotel is facing the busy road, I couldn't sleep until 3am, then lost consciousness, and couldn't function the next day. I will bring sound insulation material with me next time to seal the window completely and permanently to make it liveable.
Übersetzen
Antwort der Unterkunft: Thank you for your detailed feedback. We are glad you appreciated our central location, nearby transport and shops, and the overall condition of the facilities. However, we are very sorry to hear that traffic noise from the road significantly affected your sleep and overall comfort. This is certainly not the experience we want for our guests, and we understand how important a good night’s rest is, especially during travel. Your comments will be shared with our team as we look into possible improvements to reduce noise impact. We hope your next stay—whether with us or elsewhere—will be much more comfortable.
Gastnutzer
Superior Doppelzimmer oder Zimmer mit zwei Einzelbetten
Aufenthalt im Sept. 2025
Geschäftsreisender
3 Bewertungen
10/10
Hervorragend
Bewertung vom 21. Okt. 2025
Very good amenities and vibrant facilities
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Antwort der Unterkunft: Thank you for your kind review! We are glad you enjoyed our amenities and found the facilities vibrant and enjoyable. We truly appreciate your feedback and hope to welcome you again soon!
Gastnutzer
Superior Doppelzimmer oder Zimmer mit zwei Einzelbetten
Aufenthalt im Juni 2025
Paar
54 Bewertungen
10/10
Hervorragend
Bewertung vom 12. Aug. 2025
Good place, kind people and good breakfast. We extended our stay.
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Antwort der Unterkunft: Thank you so much for your kind review! We are delighted to hear that you enjoyed your stay, appreciated our friendly team and breakfast, and even chose to extend your visit. That means a lot to us. We look forward to welcoming you again in the future!
Gastnutzer
Superior Doppelzimmer oder Zimmer mit zwei Einzelbetten
Aufenthalt im Aug. 2024
Paar
22 Bewertungen
10/10
Hervorragend
Bewertung vom 7. Sept. 2024
Good hotel, simple.
But it has problem with Wi-Fi internet for all 5 days. So, if it's critical, better ask before book for long time.
Übersetzen
Antwort der Unterkunft: Thank you for staying with us and for your honest feedback.We are glad to hear that you found our hotel to be a good choice for your stay. However, we sincerely apologize for the persistent Wi-Fi issues you encountered. We understand how critical a stable internet connection is for our guests today, and we regret that we let you down in this regard during your 5-day stay.Please be assured that we have shared your comments with our technical team to investigate and improve our network stability. We are working to ensure this doesn't happen again.We hope to have the chance to welcome you back and provide you with a much better and more connected experience.
Said Gafarov
Superior Doppelzimmer oder Zimmer mit zwei Einzelbetten
Aufenthalt im März 2026
Alleinreisender
7 Bewertungen
10/10
Hervorragend
Bewertung vom 19. Apr. 2026
Очень хорошее местоположение. 1- 2 минуты ходьбы от центральной улицы . Отель хороший все чисто. Найти отель было легко прямо у дороги большими буквами написано Милдом отель и с флагами. Работники на ресепшене добрые.
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Antwort der Unterkunft: Thank you for your kind review! We are very happy that you enjoyed our convenient location, cleanliness, and friendly service. It’s great to hear that the hotel was easy to find and that you had a pleasant stay with us. We truly appreciate your feedback and look forward to welcoming you again!
Anonymer Benutzer
Superior Doppelzimmer oder Zimmer mit zwei Einzelbetten
Superior Doppelzimmer oder Zimmer mit zwei Einzelbetten
Aufenthalt im Sept. 2025
Paar
38 Bewertungen
10/10
Hervorragend
Bewertung vom 24. Okt. 2025
На баре можно докупить напитки, вода в кулере бесплатно, напротив огромный тц, удобно. Красиво.
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Antwort der Unterkunft: Thank you for your lovely feedback! We are glad you enjoyed the convenient amenities, including the free water, bar service, and our great location opposite the shopping center. It’s wonderful to know your stay was comfortable and pleasant. We truly appreciate your kind words and hope to welcome you again soon!
Gastnutzer
Superior Doppelzimmer oder Zimmer mit zwei Einzelbetten
Aufenthalt im Juli 2025
Alleinreisender
1 Bewertungen
4.0/10
Bewertung vom 24. Aug. 2025
알마티에 늦은 밤에 도착예정이었어서 체크인이 늦는다고까지 미리 알려놨습니다 공항에서 택시타고 밀돔호텔도착하니 제 방이 청소에 문제가 있어서 체크인을 할 수가 없다고 합니다(체크인이 늦으니 아마 다른사람에게 제 방을 내어준듯합니다) 그러더니 다른장소에 있는 다른 밀돔호텔로 안내합니다 자기들 실수이면서 택시만 불러줄뿐 택시비는 제가 지불했습니다 다른 밀돔호텔로 가니 친절하지않은 안내, 그리고 엘리베이터없는 건물. 힘겹게 캐리어 들고 계단 올라가서 방에 가보니 현관문 열면 바로 침대인 방을 줬습니다. 방에는 캐리어 펼칠 공간도 없고 앉을 수 있는 의자는 커녕 앉을 수 있는 공간조차 없는, 현관문 열고 들어가면 바로 침대에 누워야하는 최악의 방을 주었습니다. 방음은 전혀되지않아서 옆방 사람 코고는 소리, 휴대폰 벨소리, 알람소리 등이 너무 생생히 들려서 옆방사람 스케쥴에 맞춰서 생활해야했습니다. 특히 복도 다니는 사람들 소리와 다른 방 방문 여닫는 소리가 너무 생생히 들려서 자는동안 누가 내 방문을 열고 들어오는것같은 착각을 일으켜 숙면을 취할 수 없는 방이었습니다. 가격이 저렴하다고해서 이곳으로 가시는걸 추천하지 않습니다.
Übersetzen
Antwort der Unterkunft: Thank you for taking the time to share such a detailed review. We are very sorry to hear about the multiple issues you experienced during your arrival and stay. This is clearly not the level of service or comfort we aim to provide.We sincerely apologize for the confusion with your late check-in, the change of hotel location, the transportation arrangement, and the condition of the room you were assigned. We also regret that you were not properly assisted with your luggage and that the room layout, cleanliness, and noise insulation caused such discomfort and disturbed your rest. This is especially unacceptable given that you had informed us in advance about your late arrival.Your comments are extremely important, and we will escalate this case to our management team for a full internal review, including front desk handling, room allocation procedures, and staff communication between properties. We truly regret the inconvenience and frustration this caused you.Thank you again for your feedback. We hope you will accept our sincere apologies, even though we fully understand your disappointment.
Mingganglijufu
Superior Doppelzimmer oder Zimmer mit zwei Einzelbetten
Antwort der Unterkunft: Thank you very much for choosing to stay with us again and for sharing your detailed feedback! We are glad to hear that you appreciate our convenient location, nearby shopping, and room options. It’s also nice to know that the street-facing room and window space were useful for your stay.At the same time, we appreciate your comments regarding the noise and bathroom facilities. Your practical tips are helpful for other guests as well, and we will also take your feedback into consideration as we continue improving comfort and facilities.We truly value your continued trust and hope to welcome you back for a more comfortable stay in the future!