Mercure Almaty City Center

Mercure Almaty City Center Bewertungen

Mercure Almaty City Center

Abylai Khan Ave 53, Almaty, 050000, KazakhstanHoteldetails anzeigen
Mercure Almaty City Center
Mercure Almaty City CenterMercure Almaty City CenterMercure Almaty City Center
Verfügbare Zimmer für deine Reisedaten suchen
Preisgarantie
1 Nacht

Gästebewertungen

4.6/5
Großartig
96 Bewertungen
Verifizierte Bewertungen
Lage4.7
Ausstattung4.6
Service4.6
Sauberkeit4.7
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Alle Bewertungen(96)
Positive Bewertungen(94)
Bewertungen mit Fotos/Video(16)
Großartiger Aufenthalt!(24)
Großartige Zimmer(15)
Köstliches Frühstück(9)
Großartige Ausstattung(8)
Verkehrsgünstig gelegen(8)
Freundliches Personal an der Rezeption(8)
Ausgezeichnet für Geschäftsreisen(6)
In der Innenstadt gelegen(6)
Negative Bewertungen(2)
Ms. TRAVELLER
Standard Zimmer mit Queensize-Bett
Aufenthalt im Juli 2024
Single
11 Bewertungen
5.0/5
Hervorragend
Gepostet am 6. Sept. 2024
Mir hat gefallen, wie makellos dieses Hotel ist. Super, super sauber. Ausgezeichnete Lage und alles ist super. Perfekte Lage Die Zimmergröße ist perfekt Das Personal ist perfekt Die Gastfreundschaft ist super Die Bettlaken und Kissenbezüge sind makellos Alles ist einfach super. Sie werden es nicht bereuen!!
OriginaltextÜbersetzt von Google
6/9
Antwort der Unterkunft: Dear Guest,Thank you so much for your fantastic review! We’re thrilled to hear that you loved how spotless the hotel is and that every aspect of your stay — from the location to the room size, staff, and hospitality — was superb. It's wonderful to know that our cleanliness, especially the bedsheets and pillowcases, stood out to you.Your kind words mean a lot to our team, and we’re delighted that you had such a positive experience. We look forward to welcoming you back for another perfect stay!Warm regards,Mercure Team
Anonymer Benutzer
Standard Zimmer mit Queensize-Bett
Aufenthalt im Mai 2024
Pärchen
36 Bewertungen
5.0/5
Hervorragend
Gepostet am 18. Juni 2024
Very pleasant staff, very willing to assist in any situation. Well done. Nice location, view of the city.
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you for your kind words and positive feedback!We are delighted to hear that you found our staff pleasant and helpful. It's wonderful to know that you enjoyed our location and the view of the city as well.We look forward to welcoming you back to Mercure Almaty City Center soon.Best regards,Mercure Almaty City Center
Anonymer Benutzer
Standard Zimmer mit Queensize-Bett
Aufenthalt im Aug. 2023
Reise mit Freunden
86 Bewertungen
4.2/5
Sehr gut
Gepostet am 8. Nov. 2023
The room is big and clean the staff are very friendly and well organized. Nice place to stay
Übersetzen
Antwort der Unterkunft: Dear Guest,We're delighted to hear that you had a great experience with a spacious and clean room, friendly and well-organized staff. Thank you for choosing to stay with us, and we look forward to providing you with another pleasant stay when you return. If you have any specific preferences or needs for your next visit, please feel free to share them with us, and we'll do our best to accommodate them. Your feedback is valuable, and we appreciate your kind words.Best regards,Mercure Team
Wee Hong
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Sept. 2024
Reise mit Freunden
13 Bewertungen
4.7/5
Wunderbar
Gepostet am 6. Okt. 2024
Great location and clean.
Übersetzen
Antwort der Unterkunft: Thank you for your feedback! We're glad you enjoyed our location and cleanliness. We hope to welcome you back soon!Best regards,Mercure Hotel Team
Pengsings
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Okt. 2023
Business
42 Bewertungen
5.0/5
Hervorragend
Gepostet am 6. Dez. 2023
good location and good service good option for business trip
Übersetzen
Antwort der Unterkunft: Dear Pengsings,Thank you for your positive review! We're thrilled to hear that you found our hotel's location and service to be good, making it a suitable option for your business trip.Our team strives to provide a comfortable and convenient experience for our guests, and we're delighted that you enjoyed your stay.We appreciate your input and hope to welcome you back for another successful business trip.Best regards,Mercure Team
Chanyanuch
Standard Zimmer mit Queensize-Bett
Aufenthalt im Okt. 2023
Business
13 Bewertungen
5.0/5
Hervorragend
Gepostet am 8. Dez. 2023
service good facilities very convenient
Übersetzen
Antwort der Unterkunft: Dear Chanyanuch,Thank you for taking the time to share your positive feedback with us! We are delighted to hear that you found our service good and our facilities very convenient.Our team works hard to provide a comfortable and enjoyable experience for our guests, and it's rewarding to know that you appreciated our efforts.We value your input and look forward to welcoming you back for another pleasant stay.Best regards,Mercure Team
adorablee
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Mai 2023
Business
14 Bewertungen
5.0/5
Hervorragend
Gepostet am 28. Juni 2023
This place provides very clean and satisfying service!!!!
Übersetzen
Antwort der Unterkunft: Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mercure Team
Gastnutzer
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Jan. 2023
Pärchen
3 Bewertungen
4.7/5
Wunderbar
Gepostet am 14. Febr. 2023
Complementary face tissue papers are great!
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.Sincerely,Mercure Team
Gastnutzer
Standard Zimmer mit Queensize-Bett
Aufenthalt im Febr. 2025
Familie
3 Bewertungen
5.0/5
Hervorragend
Gepostet am 1. Apr. 2025
Отличное расположение практически в центре старой части города в зоне прогулочных улиц, ресторанов. Приветливый отзывчивый персонал шпарят на казахском, русском , английском. Полно иностранцев из Европы и Азии. Очень чисто. Маленький минус- нет наборов зубных, что не портит настрой, тк всегда пользуемся своими.
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you very much for your review! 😊 We are glad that you liked the location of the hotel, the cleanliness and the work of our staff. We are always glad to welcome guests from all over the world!As for dental kits, we provide them upon request at any time convenient for you - just inform the reception. We will be glad to see you again! 💙Sincerely,Mercure Almaty Team
Gastnutzer
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Aug. 2024
Reise mit Freunden
5 Bewertungen
5.0/5
Hervorragend
Gepostet am 14. Okt. 2024
設施：非常棒。 衞生：房間很新很大，裝修也非常好，衞生條件很滿意 環境：位置優越，可以步行到中心景點，旁邊有商業街，吃飯也非常方便。 服務：服務熱情，英語交流很順暢
Übersetzen
Antwort der Unterkunft: Thank you very much for your wonderful review! We’re delighted to hear that you enjoyed our facilities, found the rooms spacious and clean, and appreciated our convenient location near the main attractions and shopping areas. We're especially pleased that our team’s service and English communication met your expectations. We look forward to welcoming you back for another excellent stay!Best regards,Mercure Team
Modoumonanfengzhizhu
Standard Zimmer mit Queensize-Bett
Aufenthalt im Juni 2024
Single
46 Bewertungen
5.0/5
Hervorragend
Gepostet am 10. Juli 2024
酒店沒話説，值這個價。樣樣都好，乾淨整潔舒適，早餐品種豐富美味，中西風味的食物都有。往南走一點有步行街，裏面有一家快餐廳（圖5），好吃便宜，我幾乎每天都去吃。還有商場超市。附近有公交92路來往機場。
Übersetzen
Antwort der Unterkunft: Dear guest,Thank you for taking the time to share your experience with us.We are glad to know that you are very satisfied with the overall evaluation of the hotel and think that our price is good value for money. Clean, tidy and comfortable environment and rich and delicious breakfast are what we have always pursued, and we are very pleased to receive your recognition.At the same time, we are also very happy that you have discovered the nearby pedestrian street, fast food restaurant and shopping mall supermarket, which can facilitate your travel and dining needs. We believe that these convenient facilities will make your stay more pleasant.Thank you again for your feedback, we look forward to seeing you again!Sincerely regards,Mercure Almaty City Center
Anonymer Benutzer
Standard Zimmer mit Queensize-Bett
Aufenthalt im Jan. 2025
Business
10 Bewertungen
5.0/5
Hervorragend
Gepostet am 22. Febr. 2025
一共訂了四間房，相當不錯的酒店。酒店比較新，打車很方便，離滑雪場半個小時的樣子。商務，旅遊是一個不錯的選擇。
Übersetzen
Antwort der Unterkunft: 親愛的客人，感謝您的寶貴反饋！我們很高興您和您的團隊在Mercure酒店度過了愉快的時光。酒店的便利位置和現代設施確實適合商務和旅遊需求。希望下次您來阿拉木圖時還能選擇我們。期待再次為您服務！誠摯問候，Mercure 阿拉木圖酒店團隊
Gastnutzer
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Juni 2024
Business
7 Bewertungen
5.0/5
Hervorragend
Gepostet am 19. Juli 2024
體驗很好，地段一級棒
Übersetzen
Antwort der Unterkunft: Thank you for your feedback!We are very happy to learn that your experience in our hotel is very good and you are satisfied with our location. Looking forward to your visit again!Good luck,Mercure Almaty City Center
Gastnutzer
Standard Zimmer mit Queensize-Bett
Aufenthalt im Juni 2024
Familie
16 Bewertungen
3.5/5
Gepostet am 8. Aug. 2024
明明有空房間可以早點辦入住，就是不給你辦，帶個小孩，小孩都困得不行了，一定要要加收6w堅戈的提早入住費，給錢就有房間，不給錢就沒有，一晚上房費也就6w多，提早兩三個小時也要這麼多錢，窮瘋了吧，那我第二天早上四點就離店，咋不説退錢給我，去過這麼國家，真的是又長了見識了
Übersetzen
Antwort der Unterkunft: Dear guest，Thank you for sharing your stay experience. Sorry to hear that you are dissatisfied with the issue of early check-in. We understand the hard work of traveling with children, and we are sorry that we failed to meet your expectations this time.Regarding the cost of early check-in, we follow the hotel's policy to ensure that all guests can check in on time. However, we will carefully consider your feedback and strive to provide guests with more flexible solutions in the future.We sincerely hope that we will have the opportunity to provide you with more satisfactory service in the future.I wish you all the best，Guest relations managerKallibek M.
Gastnutzer
Standardzimmer mit zwei Einzelbetten
Aufenthalt im Jan. 2024
Reise mit Freunden
28 Bewertungen
5.0/5
Hervorragend
Gepostet am 22. Febr. 2024
酒店環境和服務很好，前台美女幫忙聯繫叫車，司機和車況都很棒，房間乾淨，早餐也不錯，市中心繁華街區，出門吃飯逛街都很棒
Übersetzen
Antwort der Unterkunft: Dear Guest,Thank you very much for your kind review! We're thrilled to hear that you had a wonderful experience at our hotel. Providing excellent service and ensuring a comfortable stay for our guests are our top priorities, and we're delighted that you found our environment and service to be very good. We're glad that the woman at the front desk could assist you in calling a taxi, and we're pleased to hear that you had a pleasant experience with the driver and the condition of the car.It's fantastic to know that you found your room clean and enjoyed the breakfast we provided. Our central location in the bustling area of the city center indeed offers great opportunities for dining and shopping, and we're glad you were able to take advantage of that.Thank you for choosing to stay with us, and we look forward to welcoming you back for another great stay in the future!Best regards,Mercure Team